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Fiesta Americana Grand Coral Beach Resort & Spa: Traveler Reviews

5.0 of 5
Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico
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Fiesta Americana Grand Coral Beach Resort & Spa
Ranked #11 of 171 hotels in Cancun
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1,501 reviews from our community

Traveler rating
    1,045
    288
    79
    52
    37
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Families
402
 
Couples
491
 
Solo
24
 
Business
118
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
“One place in Cancun where you can relax”
5 of 5 stars Reviewed November 19, 2012

Went here for 5 days with my girl, hotel had a bit construction going on so we had a bit of dust in our room. I walked to the front desk and they instantly upgraded me to a huge suite. I stayed in a lot of hotels but this was one of the nicest rooms and cleanest property's iv'e ever sated at. The balcony alone was 600 sqft. The staff is nice don't bother with the all inclusive crap in Mexico its not worth being stuck with little food choices while your on vacation. The food in Mexico is inexpensive anyway. You can walk right to all the clubs and mall with in a minute and the hotel is all the way at the end in a corner. The beach here is fantastic no wake and super nice water. If you are traveling to Cancun staying here is a good choice.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Good experience”
4 of 5 stars Reviewed November 19, 2012

We've booked this hotel for a quick trip with my in-laws. It was our first time in Cancun and we were not sure exactly what to expect.

We had a good experience with this hotel. The hotel is close to all of the clubs in Cancun and close to a number of shops. However, once inside the hotel all the "mess" is left behind and you can really relax and enjoy the nice views of the sea.

Our rooms were in the west wing and recently renovated. The room was very comfortable and clean. The best part is really the amazing view of the sea.

The hotel is a little old and sometimes it feels outdated. Can't consider it a 5 star but it was good in general and I would consider it again in the future.

The hotel was not full so we could find good chairs at the beach and close to the pool. However, I can see this becoming a problem if the hotel gets full. They just don't seem to have enough chairs to meet the demand during peak season.

Breakfast and food in the restaurants was good and service was very friendly.

We tried the Spa and it is definitely the best thing about this hotel. The spa is just amazing and although expensive it is worth the price.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corte Madera, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
“10-step hydrotherapy and Asian foot ritual with fishes!”
5 of 5 stars Reviewed November 9, 2012

The Gem Spa in the Fiesta Americana Coral Beach Cancun was amazing. It's the largest spa in Latin America. I was impressed by its size, cleanliness, and diversity of treatments. I live the SF Bay Area where we have wonderful spas in the wine country, but this spa in Cancun rivaled them.

I tried the "Asian Journey" signature ritual was over 2 hours and cost $128.00 US. They add in a mandatory 15% service charge/gratuity which brought this spa experience to about $147 US.

The treatment starts with 30 minutes in a large, warm pool for hydrotherapy. This is followed by an aromatherapy steam, a shower, clay steam room, ice room, sauna, rain shower, Jacuzzi, polar pool and foot bath.

After about 20 minutes of relaxation with hot tea and cookies, you are escorted to the "fish spa" where you stick your feet into a fish tank. Tiny fishes, called Garra Ruffa, essentially give you a pedicure for 30 minutes. At the same time, a massage therapist massages your arms, neck and shoulders. Wait...it's still not over. The final treatment is a 30 minute foot and leg massage while you are lounging on a comfortable lounge chair.

For $147 (including gratuity), I considered this a great deal for a 2.5+ hour experience. You have to try it! Well worth the time and money

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 7
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“Terrific!”
5 of 5 stars Reviewed November 8, 2012

Stayed there on business in January. The views are fantastic, and split level mini-suites superbly appointed - can't fault them! We really enjoyed the location, both close to the life and restaurants, and also on the beach. Breakfast was an experience in itself, especially the juices.
My first experience of Mexico - can't think of a better way to start!

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Arvada, Colorado
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
“Very high food prices, but the service is exceptional.”
4 of 5 stars Reviewed November 6, 2012

I loved this place! I was given an upgrade without asking for it and the room was huge...and beautiful. Beach was clean and well maintained. This trip was not all-inclusive and it got expensive to eat at the hotel. I still would reccommend it as I totally enjoyed myself and was able to relax...very soothing atmosphere and staff very willing to assist when possible.

Room Tip: Rooms on the upper level are nice but you can hear others moving their furniture and the marble make...
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  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Fiesta Americana Grand Coral Beach Resort & Spa

Also Known As:
Fiesta Americana Grand Coral Beach Cancun Resort And Spa
Fiesta Americana Grand Coral Beach Cancun Hotel
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach
Fiesta Americana Cancun
Fiesta Americana Coral Beach
Fiesta Americana Grand Coral Beach Cancun
Cancun Fiesta Americana
Fiesta American Cancun
Grand Coral Beach Cancun
Address: Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Cancun
#8 Romantic Hotels in Cancun
#9 Top resorts Hotels in Cancun
#10 Luxury Hotels in Cancun
#10 On the Beach Hotels in Cancun
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This luxury hotel rises majestically in the heart of Cancun’s entertainment district. The 602-rooms present with all the class of a fine European hotel, combined with the warm and gracious service that has made us famous. Our full-service spa, invite you to enjoy the endless relaxation and adventure. Fine cuisine is available in our nine restaurants and bars. Guests may also use the large outdoor pool along with a children’s club. ... more   less 
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Fiesta Americana Grand Coral Beach Resort & Spa
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