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“Good experience” 4 of 5 stars
Review of Fiesta Americana Grand Coral Beach Resort & Spa

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Fiesta Americana Grand Coral Beach Resort & Spa
5.0 of 5 Resort   |   Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico   |  
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Ranked #7 of 177 Hotels in Cancun
Atlanta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Good experience”
4 of 5 stars Reviewed November 19, 2012

We've booked this hotel for a quick trip with my in-laws. It was our first time in Cancun and we were not sure exactly what to expect.

We had a good experience with this hotel. The hotel is close to all of the clubs in Cancun and close to a number of shops. However, once inside the hotel all the "mess" is left behind and you can really relax and enjoy the nice views of the sea.

Our rooms were in the west wing and recently renovated. The room was very comfortable and clean. The best part is really the amazing view of the sea.

The hotel is a little old and sometimes it feels outdated. Can't consider it a 5 star but it was good in general and I would consider it again in the future.

The hotel was not full so we could find good chairs at the beach and close to the pool. However, I can see this becoming a problem if the hotel gets full. They just don't seem to have enough chairs to meet the demand during peak season.

Breakfast and food in the restaurants was good and service was very friendly.

We tried the Spa and it is definitely the best thing about this hotel. The spa is just amazing and although expensive it is worth the price.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,314 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
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Corte Madera, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 9, 2012

The Gem Spa in the Fiesta Americana Coral Beach Cancun was amazing. It's the largest spa in Latin America. I was impressed by its size, cleanliness, and diversity of treatments. I live the SF Bay Area where we have wonderful spas in the wine country, but this spa in Cancun rivaled them.

I tried the "Asian Journey" signature ritual was over 2 hours and cost $128.00 US. They add in a mandatory 15% service charge/gratuity which brought this spa experience to about $147 US.

The treatment starts with 30 minutes in a large, warm pool for hydrotherapy. This is followed by an aromatherapy steam, a shower, clay steam room, ice room, sauna, rain shower, Jacuzzi, polar pool and foot bath.

After about 20 minutes of relaxation with hot tea and cookies, you are escorted to the "fish spa" where you stick your feet into a fish tank. Tiny fishes, called Garra Ruffa, essentially give you a pedicure for 30 minutes. At the same time, a massage therapist massages your arms, neck and shoulders. Wait...it's still not over. The final treatment is a 30 minute foot and leg massage while you are lounging on a comfortable lounge chair.

For $147 (including gratuity), I considered this a great deal for a 2.5+ hour experience. You have to try it! Well worth the time and money

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palma de Mallorca, Spain
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed November 8, 2012

Stayed there on business in January. The views are fantastic, and split level mini-suites superbly appointed - can't fault them! We really enjoyed the location, both close to the life and restaurants, and also on the beach. Breakfast was an experience in itself, especially the juices.
My first experience of Mexico - can't think of a better way to start!

  • Stayed January 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arvada, Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 6, 2012

I loved this place! I was given an upgrade without asking for it and the room was huge...and beautiful. Beach was clean and well maintained. This trip was not all-inclusive and it got expensive to eat at the hotel. I still would reccommend it as I totally enjoyed myself and was able to relax...very soothing atmosphere and staff very willing to assist when possible.

Room Tip: Rooms on the upper level are nice but you can hear others moving their furniture and the marble make...
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  • Stayed December 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City, Mexico
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 5, 2012

My husband and I were at this gorgeous hotel from Nov 1st to 4th, 2012 and before finally picking this one up, we read a lot of reviews, so I hope ours could as well help you.

WHAT WE LOVED:
- 100% ocean view rooms (which is amazing, having such a wonderful sea right in front of you)
- Having Isla Mujeres right in front of this hotel makes the water by the beach really calm and safe
- It´s the finest closest hotel to downtown (Coco Bongo, Hard Rock, Sr. Frogs, etc), really walking distance, so you will save money with cabs.
- The amenities are great
- Room and all hotel areas are super clean
- Chocolate in our pillow every night is something really sweet of them
- Although it is not an all inclusive hotel, the food and drinks are delicious (but it will cost you).
- Service and staff are nice (specially Miguel at the breakfast restaurant and Pastor at the pool area)
- In comparison to the neighbor hotels (RIU Palace, RIU Cancun, Dreams) its beach area is the largest, cleanest and most beautiful
- They promptly accepted our request for late check-out.

WHAT WE DIDN´T LIKE THAT MUCH:
- Pool do not have any kind of heat system, so it was not really inviting (a real shame for this kind and class of hotel) and by 4pm pool area was completely empty due to the lack of sun on this part of the hotel this time of the year.
- SPA had an outrageous price, so it was always completely empty
- Rooms decoration are not as modern and new as we like, but not a problem

We would definitely recomend your stay at this hotel!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estero, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

The location of the hotel was fantastic, service was outstanding, rooms were clean and had beautiful views. To eat or drink at the hotel was very pricey but that forced us to walk around the area where we found fantastic local restaurants within a block or two that served wonderful and very inexpensive authentic mexican meals for breakfast, lunch, and dinner. our favorite meal was a street vendor who made the most amazing quesadilla for about 80 cents! There was a local supermarket 1/2 block away that sold beer for about $1 so we just shopped there got our beer an hit the local wal-mart to stock up on snacks. Other than the pricey hotel food and drinks (which we expected in cancun) we had Absolutely no complaints! We would definitely stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kokomo, Indiana, USA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

We just recently stayed at the Fiesta American Grand Coral Beach Resort over Fall Break. The staff treated us amazing! Their service was great. I would highly recommend this place for a Family Vacation OR a Business Reward Trip for Employees or Independent Contractors. They lived up to all of their awards, including the 2012 Travelers Choice Award. I was very impressed and will most definitely go back.

Room Tip: The extra cost of a Master Suite is well worth it.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Americana Grand Coral Beach Resort & Spa

Address: Blvd Kukulcan Km 9.5 Lote 6 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Cancun
#5 Business Hotel in Cancun
#6 Family Hotel in Cancun
#7 Luxury Hotel in Cancun
#7 Top resorts Hotel in Cancun
#7 On the Beach Hotel in Cancun
#10 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fiesta Americana Grand Coral Beach Resort & Spa 5*
Number of rooms: 602
Official Description (provided by the hotel):
This luxury hotel rises majestically in the heart of Cancun’s entertainment district. The 602-rooms present with all the class of a fine European hotel, combined with the warm and gracious service that has made us famous. Our full-service spa, invite you to enjoy the endless relaxation and adventure. Fine cuisine is available in our nine restaurants and bars. Guests may also use the large outdoor pool along with a children’s club. ... more   less 
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Also Known As:
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach Cancun Resort And Spa
Fiesta American Cancun
Grand Coral Beach Cancun
Fiesta Americana Cancun Mexico

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