What to expect:
It is a regular 5 star family all-inclusive hotel without the all-inclusive option but with FABULOUS LOCATION, GREAT VIEWS and EXCEPTIONAL SERVICE (see details below).
What we liked:
- Room tidiness
- Kids club!!!
- Service - everywhere (Doormen, pool, beach, front desk, cleaning staff, restaurants etc...)
- Location Location Location. (you are right on the strip - restaurants, clubs, water sports ...you name it)
What we didn't like much:
- Shortage of beach cabanas when it got busy. (If you couldn't get one by 9 in the morning your only option was to pay $50 for a private one which for some reason didn't even have shade).
- Too overpriced. Expect to pay US$10-15 for single margarita and US$30-50/pp for a meal. (It is OK for exotic boutique hotel but not for a family place like this one!?)
Want to have great inexpensive breakfast or something different try Gourmet+deli on the second floor of Caracol Plaza (it is about 3 min walk to your right from the main entrance-easy to find - Starbucks is on the first floor)
Vips by Wallmart is another option. It doesn't look nice from outside but food/service is not that bad. (on the way to the main plaza)
CocoBongo was also pretty good!
P.S. thank you to all the staff at Fiesta Americana! you rock!