You must have wondered about the name. I did, so I asked. It is “business to business.” I have stayed in all of the hotels in and around the mall now. Fiesta was the best, but too small for 2 people - even in a double (and no good place to store clothes if staying for a week or more). The City Express and B2B seem to be the best if there are 2 people in a room, since the rooms are larger and they have some shelves for clothes. As a business hotel, I am surprised there are only 4 outlets in the room, if you don’t count the one near the ceiling for the TV. Most area hotels have no information about the hotel and amenities in the room. I remember this from Fiesta and this hotel. Oddly, instead of an inviting “welcome and here are our services,” it is a list of rules and regulations (and guest responsibilities) first in Spanish and then English. Who did this PR? They do have a list of items available for room service, however, which was a welcome surprise.
The B2B looks good from the distance and I had good hopes. The lobby isn't AC, so I was really hot and sweaty waiting to check in. The staff was friendly, though. The room looked great and, compared to other hotels in the area, was a bit better and also larger. The WIFI worked well, although on one side of the room not so much. The AC also worked well and I appreciated that. The AC unit is in the wall with the exhaust hitting the balcony, so you cannot really sit out there with the noise and hot air coming from the AC unit. Too bad. Lost opportunity. I guess that is why there are no chairs on the balconies. I appreciated the ceiling fan, too. Didn't always have to have AC on. Also, unlike all the other area hotels, the sliding glass doors open, so there is fresh air. In all the others, there is no way to get fresh air. In fact, that is probably the single best thing about this hotel!
We found the beds to be comfortable and the shower was also good. There are a few odd things in my opinion. Of all the space they have to install towel racks, the hand towel rack is directly in front of the sink, necessitating a further 5" to bend over the sink for washing, etc. making it uncomfortable. Also the bath towels are in the shower, so all must be removed before showering. They do have a coffee maker, but only coffee and no creamers or sugars. They also provide a hair dryer and magnifying mirror – very appreciated. There is no refrigerator, but there was none in any of the other hotels either. The desk was fine, but the chair is not on wheels and is very heavy. It will certainly ruin the tile floor over time dragging that thing around moving it under the desk.
We received breakfast coupons at check in and breakfast is across the driveway. Of the area hotels, it, too, is in the middle (better than some - worse than some). The staff is nice there, too. We did explore a little. There are two very hot meeting floors B1, B2 and a solarium on top with wonderful views.
Even though many people walk in the area, there are no pedestrian walkways, so you must run for your life during breaks in traffic. The shopping center with restaurants is the destination; so limiting this life-race is good. There are 4 such streets to cross from this hotel to get there, but only 2 have heavy traffic.
I was told this is a new hotel. It seems to be in bad shape, if that is true. The pool has huge (repaired, but not repainted) cracks. The pool looks nice, but the water was cloudy looking and there is no shade or protection from the unrelenting Yucatan sun. It does have a swim up bar, however. The balconies have glass and metal fencing, which look nice from a distance but is very rusted already causing rust stains on the concrete. There are also cracks on the edges of the balcony, which may be related to the rust - at least in our room. The handlebars are partially broken off in at least two of the 3 elevators. Our room had a door leading into the next. We opened it and found an unfinished (not even a floor) or recently demolished room. I was concerned the door between the rooms didn't have an actual lock, but it seems each side has a dead bolt. Unfortunately it is a single door, thin with a huge crack, so you can see into one room from the other. That would cause major problems if both were in use, since you would hear everything from the other room and could look into the other room. As we walked down the hallway, we noticed we could see into most of the rooms. Even though there are doorjambs, they were not screwed on but nails were used and most have come loose, allowing views into many of the rooms. As others have said, we could hear all normal conversations in the hallways, footsteps and sometimes were annoyed by loud conversations and kids screaming, since there is no noise control at all.
We appreciated a lot of things; including the fact the room was clean. The second day, we only received one hand towel - not two and no additional soaps, shampoo, etc. We wish there were other area hotel choices, but so far, this would be one of the best options there for 2 people in a room. If alone, I might go with the Fiesta or even Ibis.
- Reservation Options:
- TripAdvisor is proud to partner with getaroom.com, Priceline, Agoda, Odigeo and TripOnline SA so you can book your B2B Hotel & Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- b2b Hotel And Plaza