My husband and I booked a room two weeks in advance of our arrival. After a long bus ride and another long walk from the bus station to the hotel, we arrived, just to be told that there was no availability. I mentioned our confirmation e-mail from Carlos Delgado, but was only offered other nearby hotel options. Oddly enough, two women arrived while we were deciding where to go next. and they were asking about availability (in Spanish). I listened as I heard the clerk (presumably Delgado) whisper them a price. I immediately explained our situation to the women, and mentioned to Delgado that if there was a room for them then there should be a room for us. The women agreed, smiled, and drove off. I have stayed in hundreds of hotels across Mexico and have never had this happen. Bottom line? Don't count on your reservation. Stay at the Hotel Cotty instead. It's on Av. Uxmal, just a few blocks from the ADO bus station. The rooms are set back from the street, so it was very quiet. Large, sparkling clean rooms with colorful linens, fast (free) WiFi, decent water pressure, even a bathtub (albeit a bit stained). $500 pesos/night for two people. Oh, and Los Girasoles does not honor their Internet prices. Their website quotes a double for $400 pesos, but we were going to be charged $450.
Really . . . stay elsewhere.
- Official Description (provided by the hotel):
- The Hotel Girasoles propietors and staff, give you a warm wellcome to Cancun, the Mexican Caribean's Paradise. We put at your service our great small hotel that offers you the ideal balance between the comfort and convenient location at a truly affordable price. We count with 17 rooms, where you can enjoy in a friendly environment of Comfort in the facilities and high standars of cleaniness, located in downtown zone in a very safe area, multiple services to facilitate your stay and low prices. ... more less
- Reservation Options:
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