My husband and I had a blast at the Grand Royal Solaris!
All inclusive is definitly the way to go!
Awesome food, awesome drinks, nightly shows, beautiful hotel and beach, awesome staff!!!!!! You have to try the coffee with kalua!

I stayed at the Grand Royal Solaris in September of 2008. My wife and I have been to Cancun every September since 2003. We have always done Apple Vacations as it has always been hassle free. Our trip to the Grand Royal Solaris was an Apple 5 Square deal, due to our travel partners limited budget.

When we arrived we were greeted with a "special drink" and cold towel. We were informed that our room was not ready. We were then approached by a manager who offered to go over the in's and outs of the property with us. After going over the property he then tried to entice us into a timeshare pitch, with offers of a free booze cruise, for attending. We politley declined, and went to search for something to eat as our room was not ready. We ate a quick lunch and then returned to the front desk, and obtained our rooms.

ROOMS: It seems that the ocean view rooms are reserved for time share members, or those willing to pay a HUGE FEE to upgrade. The room view is no biggie to me, so I declined the upgrade. When we got to our room, it was on the 3rd floor right beside the elevator. Very noisy, but not that big of a deal to me. The rooms are clean and small, and the staff did an excellent job of cleaning them, and restocking the mini fridge every day. We had different towel art on the bed every day. The maid staff work very hard, and were excellent.

FOOD: We found the food to be average to above average for an all inclusive.

POOL AND BEACH: THe beach was red flagged every day we were there, and after speaking with several "club" members, found this to be the case a great portion of the time, due to the hotels location. The beach was also eroded very badly.

The pools were a little on the chilly side. My main complaint about the pool is the bottom of it. It has a rough sand stone bottom, that actually hurts your feet, and is uncomfortable to walk on. Picture walking barefoot on numerous small pebbles. I like to particpate in pool volleyball, and water polo. After taking part in two such events, I left the pool with bleeding feet due to the rough bottom. Whoever designed this pool needs their head examined.

THE ENTERTAINMENT: The entertainment team does a good job with activities around the pool during the day. The nightly entertainment is on par with the other All inclusives we have stayed at in Cancun.

Some other concerns. This is a wrist band resort. You will see people with different colored wrist bands, and they are treated according to color. They cahnge monthly but when we were there yellow was the "allinclusive" folks. Red was for folks who payed for an upgrade. On your all inclusive you do not get top shelf alcohol, but you can pay to upgrade to this, plus a few other perks. Blue was for the time share people who enjoyed ALL upgrades available. I don't have a problem with the time share people getting better treatment, as I am sure they paid the resort a great deal more money than I did. I just do not like the time share resorts. Especially when our Apple Vacation paperwork advised to avoid the timeshare people at all costs, ony to send us to a resort that pressures you to attend a time share meeting. Our room phone rang every morning asking us to attend the meeting.

All in all it is not a bad resort, but we have stayed at better in Cancun for the same money. No more square deals. In all fairness when we let our complaints known to our travel agent, she notified Apple who provided us with $100.00 coupon towards our next vacation.

When we first arrived at the hotel things were great, we were checked in then passed off to a staff member that explained things to us about the place & was told if we had any questions, etc during our stay we could contact them & they would be very happy to help us out. Next day we were going to leave the hotel, we were stopped by a staff member & were put though a 2 hours sales pick and they tried to sell us a 'club memberships'. When we told them NO our nice staff member was NOT nice to us the rest of our stay. She wouldn't even give us the time of day then.
The room was very basic, was very cold, & right next to the elevator, which was very loud. The food was ok & drinks so so.

Just returned from a 12 day all inclusive package at the GR Solaris in Cancun booked through bookit.com. (The cheapest package we could find on line in Australia)

The hotel is situated about 15mins from the airport at kilometer 18.5 of the hotel zone. I found this part of the strip to be quite nice as the hotels here have bigger grounds and there arent as many around so its less crowded that further into the town. The hotel presents very well. The lobby was very nice and the check in staff were friendly and effecient. We checked in at about 4pm so we did not have to wait for our room. The room was nice but nothing overly special, just basic with bed, desk ,tv ,bathroom and cupboard. We didnt have a room facing the beach unfortunately (may be due to the package deal) and it faced the other way with a nice view of Laguna Nichupte. Unfortunately the room was next to the elevator which happened to be extremeley loud!

Food at the hotel was great. Different food theme every night or you could book at the restaurant downstairs which had fancier food. Drinks were also good but sometimes a little watered down.

Staff were friendly and the entertainment staff did a fantastic job during the day and night with guest activities.

Pools were nice, however you need to get there VERY early in the morning to reserve your seat if you plan on spending the day there. They get quite busy during the day with kids so by the end of the day the pool water clarity deteriorated noticeably.

The beach in front of the hotel is nice but is very exposed- like all the ones on the strip - and cops a lot of wind and at high tide, there isnt much left. We much prefered the ones around the point or those on Isla Meujeres.