Everything went well at the resort, except when it came to the in-room wifi. We had wonderful service, including maintenance and repairs, check-in, and check-out. The resort had a shuttle to and from the airport. The drivers were friendly and helpful and we made good time both ways. The concierge answered any questions we had about activities in Cancun and helped us book reservations for whatever we needed, including an all-expense day trip to Chichen Itza and restaurant accommodations. As stated before, the wifi was the only trouble we had. We rarely were able to get on the internet in our room, but were able to use the business center to take care of our needs. It actually helped us refrain from being so attached to technology during our honeymoon!! We would recommend this resort to anyone looking to travel to Cancun. We loved our stay and will go back if we get the chance.
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- Also Known As:
- The Westin Lagunamar Ocean Hotel Cancun
- Westin Lagunamar Ocean Hotel
- Cancun Westin