6 of us from the US visited Johnny Rockets at the Isla Mall in Cancun for some "american eats" for lunch. 11 am..place is empty..no greeting by waitress....When she did take our order..we told her over and over and over that we wanted 3 seperate checks...she kept saying Ci, Ci. When our food came..she could not remember who ordered what, so she lifted each burger bun with her bare hands to see what she had on her tray........!!!!!! She never came back to check on us to see how the food was or to refill drinks., etc. Then she presented us with ONE check...and we told her NO...we wanted three checks...she then took over 21 minutes to seperate the checks..we timed her. She had to ask three different co-workers for help...needless to say the other two were texting on their cells....When she did bring us our checks..they were not itemized..just a little piece of paper with an amount listed. WE could not wait to get out of there....we paid..NO TIP....and will never go back.
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