We were long-anticipating our December getaway to Mexico - the Mayan Riviera - via a charter, Conquest (Sky Service) from Vancouver, B.C. Having not flown on a charter before, we didn't know it would be such a tight squeeze on a completely full airplane, for such a long flight. However, this was not too hard to bear, since we got to watch 2 movies and have a meal. But when we got to the Cancun Airport a little early due to a tail wind, the ground crew weren't ready for us and we had to wait on the plane for 1/2 hr. while the crew looked for some stairs. When we finally got to deplane, we had to wait quite a while to go through Customs & Immigration. Having survived that, we proceeded through the small airport building, only to be asked what hotel we were staying at, then pointed to a booth where some tour operators were. These people mis-represented themselves as part of our tour and/or hotel, encouraging us to sign for supposedly discounted tours. Not knowing any better, we signed up, finding out later at our hotel orientation meeting that we certainly should not have signed up with them - and they were not part of our charter. They were selling condos & we had to endure a half-day presentation in order to obtain the tour they had promised. I find it very disconcerting that these people were actually allowed to set up in a booth in the airport. Many new tourists who did not know better were rooked. Also, having our hotel on the Mayan Riviera (Club Hacienda) - it was a very long and bumpy bus ride in the dark to get there from Cancun Airport. But when we got there, it was all worth it, as at the Bahia Principe, Club Hacienda, 99% of the staff was very helpful, friendly, and cheerful. The food was fabulous - the water and beaches wonderful - the drinks delicious - the rooms were clean and the gardens were enchanting. The colorful, musical birds and delicious fruit and waving palm trees were exotic and just what the doctor ordered! We took many digital pictures and can hardly wait to go back again. The Ballet Folklorico was amazing!Although, we do recommend that you bring your own sunscreen and don't forget any incidentals, as the lobby gift shops were very pricy. One week was definitely not enough and we hated to come back to winter. We recommend that you visit a local tanning spa in your home town for a few times before you go there, though. Vive La Mexico!
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