Excellent location on the Zocalo. Friendly, English speaking 24-hour front desk. Large rooms. If you have the hotel get a taxi for you they have a favorite driver who does not seem to be the least expensive. We got a quote from him to drive us to La Antiqua and Cempoala and on Xalapa for 2000 pesos, whereas another very nice taxi driver took us on the same route for 1500 pesos and even showed us around the sites (though he spoke almost no English).