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“Perfect for families” 4 of 5 stars
Review of Fiesta Inn Orizaba

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Fiesta Inn Orizaba
3.0 of 5 Hotel   |   Oriente # 6 No. 892 Centro | Orizaba, Veracruz 94300, Mexico   |  
Hotel amenities
Ranked #39 of 79 Hotels in Veracruz
Mexico City
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect for families”
4 of 5 stars Reviewed January 18, 2010

I read all the bad reviews before our trip, but it was too late to cancel so we stayed there anyway. The hotel was remodeled and everything was new, clean, modest but in mint condition. The rooms are small but the carpet was new and the towels and linens too. The bathroom is modern and perfect for a family. We traveled with two small children and there are special menus for them and also a quite big playground just next to the restaurant so we were able to eat while our kids played in a safe and fun place. The rate was much lower online, so we were glad that we made the reservation ahead through Internet. The rate is nearly twice as expensive once you are there.

  • Stayed January 2010, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    2
    8
    6
    2
    2
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7
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Puebla
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 15, 2007

I bought through their web site where they claim that if you find a cheaper price they will match it and deduct 25%. Expedia was cheaper to I called them up and they told me to claim this I would have to write an e-mail and within 48 hours someone would check and get back with me, but because their web site was listed in pesos and Expedia in usd this would not apply even if you used the most liberal exchange rate for the day... their site was more expensive. I canceled with them and bought through Expedia.... Expedia actually included a Continental Breakfast. When I got to the hotel to check in I asked them that if I ate the Breakfast Buffet instead of the Continental Breakfast what would happen and they told me I would pay the difference which made sense. The next morning we went for breakfast and when they charged me they would only discount 2 usd from the buffet saying that although the continental breakfast was 8 usd they could only discount what an employee would pay for that breakfast. Talking to the manager to explain the situation was useless until I told them that I wanted them to write down that they were only crediting me for $2 usd for the continental breakfast and that I would expect the letter when checking out. A few minutes later they called my room to say that they were going to do it, but with an attitude trying to make me look like a poor guy because I was complaining for 8 usd. It was not the money, it was the principle. The other thing you need to be aware is that if you buy your hotel room through Expedia they will give you the worst room available. They gave us next to the pool and right above the gym.

  • Stayed October 2007, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed January 15, 2006

9 times out of 10 I am put off staying locally around Mexico and commute from Mexico City. However, this time it was unavoidable, so what do we have? Medium size Hotel (approx 100 rooms) located on the main street of the town. Clean room with well laid out space (lots of room for laptop etc) full size TV with cable, free broadband.
Polite staff reasonably varied menu and room service support. Outside Pool not great but lots of space to lounge around! Gym is small but well equipped with newish machines.

Overall 7/10 (a prestigious score for my business traveling!)

  • Stayed January 2006, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Inn Orizaba

Address: Oriente # 6 No. 892 Centro | Orizaba, Veracruz 94300, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 79 Hotels in Veracruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Fiesta Inn Orizaba 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Fiesta Inn Orizaba Hotel Veracruz

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