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“Nice boutique hotel, good service, great food.” 4 of 5 stars
Review of Posada Coatepec

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Posada Coatepec
Hidalgo 9 | Col. Centro Coatepec, Veracruz 91500, Mexico   |  
Hotel amenities
Ranked #36 of 81 Hotels in Veracruz
Mexico City, Mexico
Top Contributor
168 reviews 168 reviews
71 hotel reviews
Reviews in 55 cities Reviews in 55 cities
51 helpful votes 51 helpful votes
“Nice boutique hotel, good service, great food.”
4 of 5 stars Reviewed October 9, 2012

Coatepec is what is cold one Pueblo Mágico. The hotel is very well located in front of the Iglesia de la Virgen de Guadalupe and a very short walk from Catedral. A very well maintained house, each room is different. Very ample. The food is incredible, and the restaurant has plenty of art from very known artists like Dr. Atl. Nice decor and good service. Some of the rooms suppose to have ghosts, I have never encountered one. However need updating in the old tv's and in the beds.

Room Tip: The rooms in the interior patio are the less expensive, big enough but not suites like the others...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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29 reviews from our community

Traveler rating
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    10
    5
    4
    2
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5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Northern California
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 30, 2012

Very tastefully decorated and an efficient staff make this a fine place. Some of the suites are really grand but be aware that the smaller rooms are very average. Nothing horrible but when you consider the prices, you have to wonder what you're getting. A very little snooping will find you comparable rooms at a fraction of the price.
Continental breakfast is included but there are countless great places within walking distance for an incredible meal. The hotel was pretty full when we were there and the service was way off. Maybe it's better when it's slower. But I'd suggest skipping out altogether.
Common areas are beautiful and the tromp l'oiel painting is excellent.
I'd only come back if the prices drop or I was the guest of an insanely rich person who likes to waste money.

Room Tip: The rooms we liked were Montreaux and Chiapas. Avoid Tokio.
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  • Stayed April 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peoria, Illinois
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 5, 2012

This hotel is a converted hacienda. The facilities semm to have seen better days, and the room rates reflect it's reputation more than it's current condition. However, the staff is top-notch, and you'll want for nothing in terms of service. From the chamber maids, to the desk clerks, to the manager, all were very helpful and courteous. The was a wedding one day while we were there, that was the only commotion we experienced. The rest of our 10 day stay was peaceful and relaxing. Value for money is about the only reason I might look somewhere else on my next visit to Coatepec.

Room Tip: A room off the inner, smaller courtyard will be quieter. We enjoyed that.
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  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Diego, California
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 23, 2011

My recent 5-day stay at the Posada Coatepec was pleasant and relaxing. The Posada is located just 2 blocks from the main zocalo, banks, restaurants, bars, the local mercado and several shops selling coffee (beans or ground, your pick). The rooms are large and well appointed and best of all. The bed in my room was comfortable and I slept well every night.

When I checked in the toilet in the room did not flush proper. That was fixed within 20 minutes of reporting it. The room was made up promptly each morning and unlike other reviewers I found the front desk staff gracious and helpful, though there were a couple of guys who need to learn how to smile. My biggest service complaint was with the restaurant. The food at Posada Coatepec is actually quite good. The waitstaff, not so much (i.e. somewhat slow and not always responsive to requests). The morning coffee was fragrant and delicious and available any way requested. Most breakfast plates included fruit, either whole, as a fruit salad or as a licuado. No matter how it was served the fruit was beautifully ripe and luscious.

If spending time in the area, the Posada Coatepec makes a good homebase from which to explore this part of Veracruz

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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boise
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 31, 2011

We wanted to visit Xalapa for a few days and thought we'd book into Posada Coatepec
since it appeared to be very near Xalapa. A taxi to Xalapa cost us 70 pesos + tip.
About Posada Coatepec and Coatepec itself: Posada Coagtepec is beautiful and is within easy walking distance of the Coatepec Zocalo (about 4 blocks). Coatepec is a magic town and there are elements of Pueblo Magico there but I can't quite explain how it lacks the magic town feel of other magic towns. I felt an undercurrent of dourness.
Hotel Posada Coatepec has a baroque, Himmleresque manager and a pretentious unfriendliness pervades and permeates the staff. Sad, really, when it would be easy to be friendly.

  • Stayed May 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 29, 2010

We discovered this hotel while visiting Coatepec. We asked to see the inside of the hotel and some of its rooms. The staff was very friendly and very proud to show off their place. The place is like an old hacienda with courtyards, gardens, a swimming pool, a restaurant, and a bar. It is totally gorgeous, and right in the center of the old city. We booked 3 nights and wish we had stayed longer. Because it was so slow when we were there, they upgraded us to a suite at no extra charge. Oh! And did I mention what a good value it is ?
The staff was most helpful with information for trips etc...
A big thank you to the manager and the staff for making us welcome and comfortable in Coatepec

  • Stayed March 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed November 8, 2009

Awesome awesome awesome! 5 Star all the way. From food, to staff to amenities.

Stayed November 2009, traveled as a couple
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Additional Information about Posada Coatepec

Address: Hidalgo 9 | Col. Centro Coatepec, Veracruz 91500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Veracruz > Veracruz
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Veracruz
Price Range (Based on Average Rates): $
Number of rooms: 23
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Also Known As:
Posada Coatepec Veracruz

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