Our group of optometric missionaries booked over 30 rooms from the owner, "Carmen." We were compelled to shower in cold water because Carmen directs her employees to turn down the thermostats on the water heaters. When informed there is no hot water in the shower, Carmen said "All services should be on and I will investigate." This is fraud because the front desk billboard posts, "Agua Caliente (hot water)."
Credit cards are not accepted, Mexican pesos only. Again, this is misrepresentation since the front desk posts that credit cards may be used.
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- Also Known As:
- Hotel Jardines Del Carmen San Cristobal De Las Casas, Mexico - Chiapas