We had to stay another night in Oaxaca and had no accommodation book. We found this place on-line and was pleasantly surprised.
Service - the staff (two ladies both named Lisbeth) were so friendly and helpful.
Room - charming, comfortable and cosy. The hotel grounds are just as gorgeous.
Food - our breakfast requirements were met even though we had to leave very early (6.30am!)
Location - this hotel is at the heart of the centro historico, which means the cathedral, shops, cafes and restaurants are right out of your doorstep.
Value - excellent value, having just stayed at other hotels that charged twice as much!