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“Lovely stay and most helpful staff” 4 of 5 stars
Review of Casa de Siete Balcones

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Casa de Siete Balcones
Avenida Morelos 800, Oaxaca 68000, Mexico   |  
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Ranked #4 of 108 Hotels in Oaxaca
Certificate of Excellence 2014
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Lovely stay and most helpful staff”
4 of 5 stars Reviewed September 12, 2011

We stayed 3 nights at this hotel. On our arrival we told Elsa, the reception manager, we were having car problems and she couldn't of been more efficient about calling our rental car provider and sorting out our problem. The rooms are large, beautifully decorated and very comfortable. Our room had a king sized bed (a bit too short for us though, our feet hung off the bed!) and staff were very accomodating with our 8 month old baby, providing a cot and baby chair for him. Our laundry was done in 24 hours and all rooms have double glazing, so we weren't bothered with noisy Oaxaca nightlife. Breakfasts are a bit disappointing, very weak coffee and dry bread buns. But you get a nice plate of fresh fruit, granola and yogurt. On the whole, we would definitely recommend and return to this hotel, it made our stay in Oaxaca very enjoyable.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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125 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Buffalo, New York
Top Contributor
60 reviews 60 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed August 22, 2011

Through a series of booking errors at NY’s Park Avenue Hotel years ago, management upgraded me into the best suite. It had a huge, corner wraparound balcony overlooking both 5th Avenue and Central Park. I was King for the weekend!

That is how I felt in the Bella Vista room at Siete Balcones.

This hotel is like the prow of a ship, floating over the historic zone. It is at an epicenter of colonial architecture. Traditional Oaxaca vibrations blast all senses, (yes, including the “sounds” other reviewers mention.)

Bella Vista is the flagship room, etched on the hotel’s logo. This corner gets most of the City’s processions and parades, perhaps because of the Acala (pedestrian only)/Morelos (automobile) combination. Parades come in any of four directions, with no notice. They can include giant balloons, carnival figures, traditional dancers, Jesus, and fireworks. On one day, the parades was 400 3-wheeled moto taxis bound for blessing at the Basilica down the street. Then came Carli and Adriana’s wedding, followed later by a re-creation of Viennese Waltzes as danced in old Oaxaca. Finally, a parade for Something I Never Figured Out went down Acala at dusk. Make sure your video camera has plenty memory---from your fly-on-the-wall vantage point, you see everything. (. . . and nobody notices you. Maybe TMI, but we watched the wedding procession in bathrobes!)

The hotel pays remarkable, consistent attention to detail and cleanliness. Maintenance is challenging for sensitively renovated colonial buildings. The hotel’s performance is astounding. It just *smells* clean, without perfuming chemicals. The lack of chips, cracks, idiosyncratic plumbing, etc. in the natural materials, is characteristic of hotels double the price. Soundproof outer balcony doors are so clean staff warns you not to bump into them.

Prior reviews about noise frankly scared me. I am sensitive to sound. (At home, I am in constant negotiation with my neighbor’s barking pit bull.) Yes, there are many sounds in Oaxaca. The hotel is smack dab in a vibrant city and may not be for everyone. Nevertheless, I did not lose sleep. The hotel has an interesting “soundproof” system. When you close the balcony doors, it is like turning off a loud radio. The only sound that got through was the traffic signal’s “chirper” for sight-impaired pedestrians. The City turns it off late at night, but one suggestion for hotel management: “Use your political power and turn down the chirper volume.

Room Tip: Tip for silence seekers: “Juriconsulto” is on the pedestrian side (Acala). “Bella Vista” faces bot...
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  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed April 29, 2011

We stayed here for 5 nights and loved it. Elsa and Lizbeth were both so helpful and friendly; nothing was too much trouble. The room was big and had a balcony onto a noisy street so we kept the door shut. The furnishings are OK, but not as good or as up to date as you'd expect for the price. It felt like staying in a guesthouse rather than a hotel, which we liked beacuse of the personal service. Breakfasts were great, and served on a beautiful covered terrace. The location is excellent, really close to everything.

Room Tip: ask for a room on the pedestrian street
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  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linz, Austria
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2011

We enjoyed our stay in siete balcones. The rooms are beautiful and prepared with love for detail. The service is excellent and it's very centrally located. Rooms that show on the street get some noise when the window is open. The b&b is not cheap, but we would go there again.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NYC
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 15, 2011

I booked this place because it had great reviews and really expected a relaxing weekend in Oaxaca but having traveled extensively in Mexico, I have to admit that I felt this place was quite overrated for the types of services it actually rendered (I just had an amazing B&B experience in Los Cabos and the comparison is stark).

To be fair, the staff is quite nice and helpful but the place itself is quite run-down. I was in De Los Suenos and the bed was tough, the towels were tougher, it was so loud at night (the window faced directly out into a busy street) that it was difficult to fall asleep, and there were a lot of tiny yellow ants in the bathroom (they crawled into my toilettries bag). Moreover, this room was right next to the kitchen and i was woken up each day by the sound of people preparing breakfast at 8am. It was quite impossible to get a decent night's sleep here.

The food was good but nothing spectacular. The bread wasn't that fresh either and they gave you one scrambled egg as part of the "desayuno americano."

The staff was nice and the space was quite lovely but couldn't make up for the lack of real amenities that would have made this place a really good B&B. It was good for a night or so but I wouldn't return.

  • Stayed March 2011, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Top Contributor
99 reviews 99 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed March 7, 2011

I absolutely loved this place! Our hostess was great to let us check-in early for our room. We were exhausted from our flight and it was great to have our complimentary breakfast and lay in some clean sheets and a comfortable bed. The staff are very helpful and will bring your breakfast to your room if you request it. Oh yes, the breakfasts are great too! The food is tasty, the coffee just perfect and the breads...so much to choose. Our hostess also booked us tour that we requested. The reception has information about sights and will arrange anything for you.

  • Stayed November 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hertford, UK
Top Contributor
54 reviews 54 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 11, 2011

Casa de siete balcones is perfectly located in the historic centre of Oaxaca. We discovered this place purely by chance after being somewhat dissatisfied with our first hotel. Each room is spacious and clean and the staff go to great lengths to make sure your stay is as comfortable as possible.

There are plenty of restaurants nearby and the hotel does a good breakfast of fruit, granola and bread. As we stayed a little longer, they were more than happy to cook eggs for us each morning if we wanted them.

The hotel is very clean and each evening we returned to find fresh towels folded into swans or bows and a chocolate treat for bed time.

I hope to return to Oaxaca one day and I will definately stay here when I do.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa de Siete Balcones

Address: Avenida Morelos 800, Oaxaca 68000, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites
Hotel Style:
Ranked #4 of 108 Hotels in Oaxaca
Price Range (Based on Average Rates): $
Number of rooms: 102
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