I enjoyed my 9 days stay at this hotel. I give this hotel 5 stars for their customer service. My mornings were spent eating breakfast at the rooftop. I especially give thanks to Donna, Daniela and Ale for making me feel welcome. As a Deaf person who has traveled to far away places like Korea, Japan, etc, I felt very safe but I can't say much about the noise level but this place is not carpeted and it has ceramic floors. The rooms are small but very comfortable and clean. It was fun to go shopping to El Mercado Central de Abasto with Donna and her staff to buy decorations for the Day of the Dead altar and helping them decorate it. This hotel is near restaurants and museums and everyday I would step out to the streets in search of a new place to eat. I walked most of the time.. I hope to come back to visit again in a year or 2.