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“Las Mariposas - from a returning guest.” 5 of 5 stars
Review of Hotel Las Mariposas

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Hotel Las Mariposas
Pino Suarez 517 | Centro, Oaxaca 68000, Mexico   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #11 of 108 Hotels in Oaxaca
Certificate of Excellence 2014
GreenLeadersBronze level
Austin, Texas
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Las Mariposas - from a returning guest.”
5 of 5 stars Reviewed September 4, 2013

I stayed for at Las Mariposas for almost a month last summer and again for almost a month in August, this year, and I plan to stay there whenever I'm in Oaxaca City. This is a better-than-basic, comfortable, homey small hotel with some charm. It's important to get the right room because the beds in 2 rooms I've stayed in are really uncomfortable (I've made some room recommendations below, having moved around last year because due to work I was in and out). There's no "room service" per se, as in a larger hotel (they won't bring you pizza if that's what you want), but the staff are obliging and interested in doing what they can for guests. Lots of interesting guests from all over, and people meet over coffee and light breakfast (cereal, a pastry) in the morning. There are shared cooking/food storage options and a number of rooms have private basic facilities. It's very central - blacks from anywhere in the centre one would want to go. They reward repeat guests who stay for extended periods with a lower rate. (This time, it cost me $678 US to stay for 3 weeks, considerably below the advertised rate.) I'm fond of this place and see no reason to stay anywhere else when I'm in Oaxaca City, assuming I can get a good bed. The staff have been happy to move me to a different room on request, when this has been possible. Looking at the unhappy review on my sidebar - that guest is unhappy about the front guy (yes, Jorge is a bit gruff); having to be let in after hours (they close the front gate at 8:00 which is a bit early for my taste) but someone sleeps in the front to let guests in; very light breakfast (yes, but go 2 blocks to the Llano Plaza, or Marco Polo which is on the plaza); some confusion about whether rooms were available (I recommend writing to the email address on the website - the person that answers is the one that makes the bookings); the atmosphere is unpleasant (depends on one's attitude; others seem to enjoy themselves and stay for weeks); no privacy in the bathrooms (true for one or two smaller rooms in the back but most rooms have a bathroom with a door that closes; I've been asked by the staff whether or not that was acceptable); coffee not ready at the advertised time (I haven't found that to be the case); no ceiling fans (there is a moveable fan in every room). Sure, there would be "better" hotels in Oaxaca City, but for a lot more $$. Las Mariposas is good value. (Ratings at bottom: fitness centre gets on circle just because there isn't one. There is one a block away. Sleep quality is average just because the rooms aren't consistent. Room service - they get 4 circles because they're super obliging; as noted, they won't bring you food, if that's what you need.)

Room Tip: Especially nice rooms are No. 7 (roomy double, 2 fairly comfortable beds), 9 (one bed, small efficie...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Gerente at Hotel Las Mariposas, responded to this review, September 7, 2013
we are delighted to hear that you enjoyed your stay with us. We hope that you join us again during your next visit to Oaxaca. Thank you
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258 reviews from our community

Traveler rating
    147
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mexico City, Mexico
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed August 26, 2013

I had been recommended to try Las Mariposas B&B in Oaxaca. I called for reservations for 2 rooms, fellow Jorge at front desk said yes, they had room for the dates I needed, but to send email to their reservations address. Next day, received answer saying that they "didn't have room" for those dates (so who is not telling the truth?). Due to a vehicle breakdown a week later, I ended up staying 1 night at this place with my son and was quite taken aback at unpleasant atmosphere. Male recepcionist was less than friendly, especially after we went to dinner and he sulkily had to open street door for us. Awful pillow, no bath soap, and NO privacy for bathroom (half-swinging door like historic bars!), no roof fan for heat -only open windows to patio (noisy). Allegedly "continental" breakfast served from 8 - 9:30 (we had to leave for hiway trip) and NOT even the coffee was ready at that hour! They only take cash (credit card machine "doesn't work"). I prefer to pay bit more, but receive better service, a real bathroom, and coffee...IF it is advertised as being included (not when they please an hour late). There are better B&B's in Oaxaca, I promise. ¡Shop around! Las Mariposas does not deliver what it publicizes.

Room Tip: The patio rooms near entrance to street (lobby) are very noisy, due to fact that all other guests wa...
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  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Propietario at Hotel Las Mariposas, responded to this review, August 30, 2013
We offer an apology for not having met your expectations,
Our reservations are only guaranteed to make payment for the first night deposit so available rooms are according to requests we receive.
As you confirm our rooms are high-ceilinged that is the reason we don’t use ceiling fans but there is one fan in the closet.
About the Coffee it is served from 8: am. not available before.
The POS terminal is working properly, however sometimes have problems reading the card data, which is not in our power to solve.
In terms of attention from the clerk take the necessary steps to not resubmit similar situations.
We offer apologize again and are at your service.
Ma. Teresa Villareal.
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San Jose, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 26, 2013

Our room was easy to reserve over email, and the staff was courteous and flexible with our check in timings. They were always around to offer help. The room was serviceable (not luxurious, but a great deal) and the morning coffee was wonderful. I was really impressed with how quiet this hotel was, and that all the guests there were respectful of quiet hours. I would gladly return to this hotel.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Gerente at Hotel Las Mariposas, responded to this review, August 27, 2013
Thank you so much for your opinions, hope to serve you in your next visit to oaxaca.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 22, 2013

The people are nice and you feel home. The room are very comfortable and quiet for the price. They are helpfull.

The location is close to santo domingo which means central.

Ask for the room in the back yard : green, quiet and sunny.

The bathroom only was tiny but luminous.
The breakfast is a small buffet with coffee and a few pastillas.

  • Stayed August 2013
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Gerente at Hotel Las Mariposas, responded to this review, August 23, 2013
we really apreciate your opinions, hope to see your next visit to Oaxaca.
Oaxaca is waiting with open arms.
thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 15, 2013

I've stayed are the hotel before (rented a studio 2 times) and can give the property a wholehearted thumbs up! The studios are roomy, clean, well stocked and really have everything a guest would need to be comfortable. Its close to everything, surprisingly quiet (ask for a room off the street) and the staff are very pleasant. In fact they remembered me from my first stay, even called me by name (Sr.B), made me feel right at home!

Room Tip: If your preference is for quiet, request a room away from the front entrance.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Gerente at Hotel Las Mariposas, responded to this review, August 17, 2013
Thank you so much for your opinions, hope to see you in your next visit to oaxaca.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, Texas
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2013

My sons and I stayed at Las Mariposas hotel on our latest trip to Oaxaca.This is our second stay at this hotel and we are already planning our next stay at this hotel in a few more months.The hotel is very charming and and very close to all the activities in town.We love this hotel most of all because of the friendliness of the staff and the ways they try ti insure that your stay is a pleasant one. They made us feel as part of the family.See you there.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Gerente at Hotel Las Mariposas, responded to this review, August 9, 2013
thank you so much for your comments, hope to see you in your next trip to oaxaca.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing, Beijing, China
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 5, 2013

This lovely little hotel is in a great location, 5-10 mins walk from the main bus station and another 5 mins walk to the Santo Domingo church in the centre of town, as well as close to a small park and lots of small cafes and restaurants. The rooms are laid out around a peaceful winding courtyard filled with trees and flowers, and there are lots of little nooks and crannies with chairs and tables that are perfect for coffee in the morning or a beer in the evening. There's free coffee and sweet breads in the morning (not a full breakfast, but a good way to start the day), and the staff are extremely friendly. The rooms were clean, a good size, but otherwise nothing special, and a bit too dark. Small beds. Free drinking water in the rooms was a plus. At night the main gate in is locked, which is probably great for safety, but it took us a few moments to find the bell to get the night staff to let us back in. Overall a great budget choice.

Room Tip: Our room in the back courtyard was very dark - have a look around to see if it's possible to fin...
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  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mariposas1, Gerente at Hotel Las Mariposas, responded to this review, August 8, 2013
we really appreciate your opinions, remember that oaxaca is waiting for you with open arms.
hope to see you in your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Las Mariposas

Address: Pino Suarez 517 | Centro, Oaxaca 68000, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
#2 Green Hotel in Oaxaca
#5 Best Value Hotel in Oaxaca
#6 Romantic Hotel in Oaxaca
#10 Family Hotel in Oaxaca
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Las Mariposas is a small, family-run hotel with a friendly, relaxed guesthouse atmosphere, offering bed and breakfast to all kinds of international travelers. Choose a single or a double room and you'll find the comfortable beds, private bathroom and spotlessly clean accommodation exactly what you need. If you'd prefer the option of having your own cooking facilities, then consider a studio apartment with kitchenette, refrigerator and stove to make your stay in Oaxaca feel even more like home. Short and long-term stays are available both for rooms and studio apartments. ... more   less 
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Also Known As:
Las Mariposas Oaxaca
Las Mariposas Hotel Oaxaca

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