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All 107 Oaxaca hotels

Hacienda Los Laureles-Spa: Traveler Reviews

4.0 of 5
Hidalgo 21 | San Felipe del Agua, Oaxaca 68020, Mexico
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Hacienda Los Laureles-Spa
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85%
Ranked #17 of 107 hotels in Oaxaca
Most recent review
5 of 5 stars Reviewed July 25, 2012
Massey S Hollywood Hills California
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78 reviews from our community

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Traveler rating
    55
    11
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    5
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Hollywood Hills California
1 review
1 helpful vote 1 helpful vote
“We felt like we were staying at our own private Hacienda....”
5 of 5 stars Reviewed July 25, 2012

My husband just had a wonderful visit to Oaxaca and we recommend it to everyone who loves
culture, Art, Architecture, food, music and wonderful people.

We stayed at Hacienda Los Laureles, it was fun to ride the cab and arrive at this wonderful Hacienda. I love hotels with character. This hotel offers that and beautiful gardens. We were there kind of off season so there were a few guests there and we decided to sleep with our windows open and sleep and wake up to the birds singing, and the smell of the garden and fresh air. The staff including Louise, Fernando Martinez (all one name:) the door man were extremely welcoming, friendly and helpful. Great ambiance, and the restaurant has great food, and is in a great green house setting an extension of the gardens, is very nice. Rooms are spacious, they have a nice pool (we didn't really use it, we were out sightseeing for most of the day), they had a spa and a nice work out room. It is about a $5.00 cab ride to the city center and the restaurant was closed in the evenings, so if you are planning on eating dinner at the hotel be sure and check their hours prior to leaving for the day, again we were there at off season. The water pressure was low in the shower, but they have a safe, hair dryer all the things you get with a higher end hotel. Upon our arrival we had welcome laid out on our bed with flower petals, and every night got a card with a great quote, and candy on the bed. The front desk booked us tours, made restaurant reservations, called us cabs, and even changed our money, they were all very helpful and great! We also met the owner Peter, on our last day which we had shopped so much we were in need of extra luggage and he gave us a suitcase, actually dropped off a suitcase for us so we were able to bring all that we bought home.
It felt like we were in Latin America, and got great personal service.... so we recommend this hotel by all means....and Oxaca is fabulous....it's a must! Massey and Don....L.A

Room Tip: It seemed to me like all rooms were the same. If you go during their busy season and like to hear t...
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great stay, will always come back”
4 of 5 stars Reviewed April 14, 2012

This is an excellent hotel, great food and service, the staff is excellent the rooms are spacious and everything looks better than advertised. Beautiful architecture. I loved it. I will come back to this hotel if I come back to Oaxaca.

Stayed April 2012, traveled with family
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico City
Top Contributor
98 reviews 98 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
82 helpful votes 82 helpful votes
“Overrated”
4 of 5 stars Reviewed September 17, 2011 via mobile

Def not a 5 star hotel, but considering the very limited choices hotels in the city of Oaxaca have, this is one of the best. Rooms are clean and rustic in decoration. You can see hotel needs some updating (water leaks and humidity). Restaurant is very good and I would say it is their best asset. You will enjoy food here. Hotel has a parking lot which in my case helped tons because I'm travelling with my own vehicle in this city. Don't expect the rest of the hotels downtown to have one. This place is a bit off downtown but not too far away. It is though, a bit overpriced for what it offers. Pool is NOT heated and it hasn't been cleaned in a while.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
“Doesn't deserve 5 star rating, poor maintenance & service”
2 of 5 stars Reviewed June 19, 2011 via mobile

Way over priced! About $225 dollars per night. Rented four rooms. Did not give room type reserved on one room and had to be moved. One room did not have handle on toilet to flush, another room had stopped up toilet, another room had broken latch on door window. Restaurant service extremely slow. Swimming pool dirty covered with leaves. Occupants of two rooms couldn't sleep due to excessive noise from street traffic and asked to be moved with no response from hotel staff. Only provided drinking water on first day and must purchase on successive days - $225 dollars per night should provide customers with drinking water. Would never stay here again. Discovered Hotel Victoria is a true 5 star hotel for about 2/3 the price of Los Laureles. This hotel lost the opportunity to host multiple groups in the future that we send. Hotel staff did not seem to care that we were not satisfied.

  • Stayed June 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
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badhonnef123, General Manager at Hacienda Los Laureles-Spa, responded to this review
June 23, 2011
Dear Clients response to visit June 11th 2011
This are no exuses but facts in regards to your negative but harsh comments.
and my self like...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
“wonderful stay, a gem in Oaxaca”
5 of 5 stars Reviewed April 30, 2011

My wife and I with our two children (5 and 8 year old) stayed at the Hacienda during the Easter week. Wonderful place, gorgeous garden, great meals and friendly service. We have enjoyed this peaceful oasis which is just 10 minutes by taxi from the bustling city center of Oaxaca.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask fregalia about Hacienda Los Laureles-Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hacienda Los Laureles-Spa

Also Known As:
Hacienda Los Laureles Oaxaca
Hacienda Los Laureles Hotel Oaxaca
Address: Hidalgo 21 | San Felipe del Agua, Oaxaca 68020, Mexico
Region: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotels in Oaxaca
#3 Luxury Hotels in Oaxaca
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
For discerning guests who want to avoid the bustle of the big city and at the same time enjoy a unique locale, a relaxing stay at the 5 star Hotel Hacienda Los Laureles-SPA may just be the perfect solution. Located in a quiet residential area of Oaxaca, this 18th century hacienda reopened its doors in 2000 following an extensive renovation. Here, you'll reap the rewards of stylish boutique respite enhanced by traditional Mexican architecture and a personable staff.This intimate Boutique hotel, boasting just 23 guestrooms, imparts the look and feel of a private hacienda. Thick stucco walls, terra cotta floors, ornate wrought iron furniture and colorful Mexican fabrics give the hotel an inviting, informal appeal. Outdoors, points of interest include colorful gardens and the fine laurel trees that were preserved during the renovation.Relax in the hotel’s newly expanded Petit Spa with a traditional "temazcal" or indigenous steam bath, and enjoy fine traditional Mexican fare and international cuisine in its award-winning restaurant. ... more   less 
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