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“Traveler Beware” 3 of 5 stars
Review of Hotel Victoria

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Hotel Victoria
3.0 of 5 Hotel   |   Carretera Internacional Km 545 | Col. Figueroa, Oaxaca 68070, Mexico   |  
Hotel amenities
Ranked #51 of 112 hotels in Oaxaca
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
“Traveler Beware”
3 of 5 stars Reviewed April 1, 2013

Just recently spent three nights for a brief holiday in a Junior Suite at the Victoria. While it is listed on many sites as being a 5 star hotel it is definitely not in that category. The hotel noted in it's advertising of having gone through a renovation, if that is the case more work needs to be completed. I stayed at this hotel over 20 years ago, in a jr. suite and while the views are nice the lack of upkeep and tattered furniture and carpeting in my suite was very disappointing. Their were two of us but only one hand towel was provided each day, service was mediocre for the most part.
The hotel does provide a free shuttle into town early in the morning and then again in the evenings, the wifi was spotty but the service by the wait staff in the breakfast buffet was excellent.
If you are looking for a standard type hotel 3 - 3 1/2 stars then consider this hotel, if you are looking for any type of luxurious rooms then skip the Victoria.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 16, 2013

Stayed here for 5 nights early January.

Pro's: Great location, free shuttle to town centre and back on the hour, great included breakfast.

Suites have awesome city views particularly at night!

Free Wifi (which I now expect at any hotel)

Con's: ALL staff expect a tip they hover over you with peering eyes when signing checks to see how much you are giving - one occasion had 3 of them I mean come on (I will give you a tip right here, don't hang around and you might actually get more)

Rooms are very dated - had to change room as a leaky toilet on the floor. Next room had a broken shower head ARGH! Asked them to fix never got done so I just put up with it.

Overall would stay again due to location and shuttle etc, but they have a few things to work on.

Room Tip: Ask for the Suite - only about USD $20 more a night so well worth the upgrade
See more room tips
  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anywhere
Top Contributor
164 reviews 164 reviews
68 hotel reviews
Reviews in 63 cities Reviews in 63 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed December 24, 2012

the location is very good i would say: just 5 mins walk to downtown. The hotel is situated against a hill, overviewing the center. i had a junior suite which was very spacious with a balcony overviewing the city. Rooms were in apartment like small building. The standard rooms are in the actual hotel building I believe. Hotel is not the most modern but that didnt bother me at all. All is surrounded by gardens. Breakfast buffet was really good, again overviewing the city center. Didnt try the pool since it was quite cold (december) but it looked good. This is a very good option if you dont want to be in on of the downtown hotels which can be noisy and dark.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Charleston, South Carolina
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 25, 2012

A classic hotel from the 1950s with updated rooms and gorgeous view overlooking the city. Hotel Victoria has that feel of old Hollywood. The shuttle is very convenient and drops you off downtown every hour. The room we stayed in was standard-clean and basic. The patio, pool and restaurant were great. We loved relaxing in the pool and having a drink on the patio. The breakfast buffet was excellent-lots of choices-something for everyone. The hotel was full of groups and families. A good choice for families or groups who can rent the small casas overlooking the city.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cuernavaca, Morelos, Mexico
1 review
4 of 5 stars Reviewed November 15, 2012

The rooms are comfortable and some of them have a very nice view. The location of the Hotel is just great, they're near downtown and also near the Guelaguetza auditorium. The hotel has a free shuttle service to the town center in a regular bias but if you preffer go there by walking you can do it (it takes less than 15 minutes to get there).
The food was good, tasty and you have a veriety of typical dishes to chose, try them!

What I didn't like about the Victoria Oaxaca Hotel: The rooms have just one key. As I was sharing a room with someone else during a congress it would be much better for me to have a spare key, still this won't be a problem if you can talk to your roomate and agree in leaving the key at the front desk.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Newton Le Willows, United Kingdom
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 1, 2012

Extremely well positioned for views overlooking the town. Both restaurant and bar (floor above restaurant) were open along one side to enjoy the vistas, but a bit chilly for an early breakfast! The pool was lovely, clean and warm, and the room was absolutely fine. We were located in a block just across from the main part where the reception and restaurant were. Meal on the first of our 2 evenings there was rather a disaster so the following night we ate in the town. The driver of the hotel's shuttle bus was very helpful: a number of people were waiting, so he took them earlier than the appointed time and came straight back for the rest of us, meaning we left at the appointed hour. Overall a good stay but disappointment with the evening food.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Halifax, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 30, 2012

Great views from the restaurant and bar. 20 to 30 minutes walk to the town centre but there is a free shuttle bus every hour and taxis always available for only 40 peso (£2).
Room was fine and the hotel has some nice grounds and an open swimming pool which seemed popular.
Breakfast was good - plenty of choice.
We had a problem with the evening meal - on a table for 4 only one meal arrived hot - presumably the other 3 left to one side for too long, were all cold on cold plates. We asked for them to be reheated - but they again came back too cold to eat if a bit warmer and so again we asked for them to be fixed. The chef must have lost his temper at this point as they returned absolutely red hot from presumably being in the microwave too long. The food was also red hot, too hot to eat now, one meal being almost stuck to the plate - and I can't say that being red hot added much to the salad component of the meal. We should have told them to throw them away.
The meal being cold wasn't really a problem - these things happen - it was the attitude of the staff and chef to fixing it that gives rise to complaint.
I wouldn't recommend eating here.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hotel Victoria

Address: Carretera Internacional Km 545 | Col. Figueroa, Oaxaca 68070, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #51 of 112 hotels in Oaxaca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Victoria 3*
Reservation Options:
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Also Known As:
Victoria Hotel Oaxaca

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