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“Clean, quiet, quaint, and comfortable” 4 of 5 stars
Review of Hotel Palacio Borghese

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Hotel Palacio Borghese
4.5 of 5 Hotel   |   Allende 208, Oaxaca 68000, Mexico   |  
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Hotel website
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Hotel amenities
Ranked #5 of 112 hotels in Oaxaca
Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Clean, quiet, quaint, and comfortable”
4 of 5 stars Reviewed April 30, 2012

There aren't any 5* hotels in Oaxaca, but this is as close as you can get for a small boutique hotel.

The good: rooms are spacious and clean with nice amenities. There was a small water fountain just outside our room that made a relaxing sound to sleep with.

Service was excellent and personal.

Breakfast is served until 12pm, so you don't have to wake up at the crack of dawn.

The bad: Mosquitoes. When we arrived in our room, we killed 7 mosquitos. It was as if the room hadn't been used in awhile and the flies made their home, or housekeeping left the door open for extended periods of time while cleaning. I was bitten 4 times and my girlfriend 3 times during our stay of 2 days.

The rooms also lack daylight. There was a small window opening up to a 3x3 foot space with a water fountain, but no daylight. Very dark.

Room Tip: Rooms close to the street are noisy from traffic, rooms away from the street are dark with little da...
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We want to thank you for your kind comment , about which we are one of the best Hotels in Oaxaca in his experience, because it motivates us to move forward in the future.
We are happy to know that the special care we put into the details of each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest , for the space, comfort and cleanliness of your room is something that defines us.
It is wonderful to know that you enjoyed the source of your room, we always take care of every detail to make your visit you are wonderful and relaxing
In Borghese palace all staff aims to provide the most personalized and efficient service as you deserve , so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable and memorable.
Thanks for your kind remarks about mosquitoes , we have taken special measures to keep out mosquitoes into the room.
On behalf of all the staff of Hotel Palacio Borghese , we give you thanks.

Alejandra Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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87 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Edmonton
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed at the Palacio Borghese for three nights on our way to Huatulco. This hotel is very old having only few rooms but each one is tastefully decorated. On our last night there, we were the only guests in the hotel so the staff showed us all of the rooms; each one different from the other. The staff seem to genuinely care about their guests- can't say enough about how well we were treated! The location is great for exploring the city. We will definitely stay there on our next trip to Oaxaca.

Room Tip: The rooms facing the street can be quite noisy. Choose one facing the back of this hotel.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We are happy to know that you want to visit and the special care we put into each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest in Hotel Palacio Borghese are very concerned that our guests they like their rooms.

We are very proud to have provided nice experience when visiting Oaxaca and know that it's location seemed wonderful , as you rightly says , Borghese Palace is a small luxury boutique hotel, located in the heart of the historic center Oaxaca city .

On behalf of all the staff of Hotel Palacio Borghese , we want to thank you for allowing us to be your hosts in Oaxaca , the staff aims to provide the most personalized and efficient service as you deserve .

Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Top Contributor
63 reviews 63 reviews
48 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed February 7, 2012 via mobile

Beautiful house in the historic district, close to Santo Domingo and great restarurants. However , my room was facing the street and despite double windows, was very noisy at night. Good attentive and helpful service.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We are happy to know that the hotel's location seemed wonderful, Palacio Borghese is a small luxury boutique hotel, located in the historical center of the city of Oaxaca.
We appreciate your opinion about our suite windows because thanks to it, we have changed the windows and just build beautiful windows but do not allow the entry of noise or the sound of the street.
On behalf of all the staff of Hotel Palacio Borghese, we want to thank you for allowing us to be your hosts in Oaxaca, the staff aims to provide the most personalized and efficient service as you deserve.
Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sacramento, CA
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 8, 2012

My wife and I love Mexico, but had never been to Oaxaca.The location is excellent, less than 2 blocks from Santo Domingo. The service here is truly exceptional. The owners and staff went out of their way to make the trip memorable. They offer great advice when it comes to touring Oaxaca and went beyond the call when we had difficulties arranging tours. The Palacio Borghese ranks among the highest hotels in service and beauty in all of our travels, including the hotel we stayed at for our honeymoon.

The Camino Real, which is a fine hotel in its own right (very nice grounds, but impersonal), was initially our first choise, but long story short, our plans to stay there our entire trip fell through. We spent the majority of our 9 night stay, during Dia de los Muertos, in Oaxaca at the Palacio Borghese and wish we could have stayed there the entire time, as it was by far the better hotel.

We definitely plan to return to the Palacio Borghese on our next trip to Oaxaca. It is truly a memorable hotel and experience.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

On behalf of all the staff of the Hotel Palacio Borghese, we want to thank you for allowing that we were their hosts, and we hope with great joy to us back to visit.
As you mention, Borghese Palace is a small luxury boutique hotel, located in the heart of the historic center of Oaxaca city, close to museums, restaurants and resorts.
We want to thank you for your kind comment, about which we are one of the best Hotels in Oaxaca in his experience, because it motivates us to move forward in the future. In Borghese palace all staff aims to provide the most personalized and efficient service as you deserve, so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable and memorable.

Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
playita baja
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 23, 2011

I have stayed at the Palcio Borghese twice now and find that everything is excellent. The staff, location, rooms, beds are all that I look for from hotels, This is definitely my home while in oaxaca. I highly recomend staying here

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

We are happy to know that you want to visit and the special care we put into each of our rooms have been satisfactory to you, and that your room has been ideal to give you the best rest in Hotel Palacio Borghese are very concerned that our guests they like their rooms.
We are very proud to have provided nice experience when visiting Oaxaca, thanks for allowing us to be your hosts in Oaxaca twice.
On behalf of all the staff of Hotel Palacio Borghese, we want to thank you for allowing us to be your hosts in Oaxaca, the staff aims to provide the most personalized and efficient service as you deserve.
Thank you very much for your kind recommendation and for considering their home in Oaxaca.
Hope to see you soon to be your hosts again.
Best wishes

Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puebla, Mexico
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 24, 2011

Don´t think about it is by far the best place you can stay in Oaxaca, close to the action and the service is just fantastic

Room Tip: We had the Firenze room and it was great
See more room tips
  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novosibirsk
Top Contributor
64 reviews 64 reviews
27 hotel reviews
Reviews in 40 cities Reviews in 40 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed January 31, 2011

A very nice small new hotel right in the historic centre, with very friendly, attentive and helpful staff (they were open not very long and so they do their best to push their hotel in the Oaxaca ratings as high as they can do). Rooms are spacious and stylish (they try to repeat a real Italian design), breakfasts in the inner court are fantastic and aristocratic. The only problem they have to fix is to completely change window panes and make a profound sound-proof work (at least in Siena and Padova suites). Because with their existing windows (of course, they are historic and almost antique, but not for a bedroom) it seems that you sleep in the street.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Josemanuel2013, Director de Relaciones con Clientes at Hotel Palacio Borghese, responded to this review, October 26, 2013
Dear Guest:

On behalf of all the staff of Hotel Palacio Borghese , we want to thank you for allowing us to be your hosts in Oaxaca , the staff aims to provide the most personalized and efficient service as you deserve , so we are dedicated to helping you with all your plans for your visit to Oaxaca you an unforgettable experience
We appreciate your opinion about our room windows Siena and Padova because thanks to it , we have changed the windows and just build beautiful windows but dont allow the entry of noise or the sound of the street.
We want to thank you for your kind comment , it motivates us to move forward in the future, as well as you mentioned , Hotel Palacio Borghese , is a newly established hotel but we strive day by day , to be your best option .
We are happy to know that the hotel's location seemed satisfactory , Borghese Palace is a small luxury boutique hotel, located in the historical center of the city of Oaxaca.
Hope to see you soon.
Best wishes
Alejandra Martínez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Palacio Borghese

Address: Allende 208, Oaxaca 68000, Mexico
Phone Number:
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #5 of 112 hotels in Oaxaca
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Palacio Borghese 4.5*
Official Description (provided by the hotel):
The Hotel Palacio Borghese is located in an exceptional location, close to the majestic Santo Domingo de Guzman temple and a few short steps from the historic center of the city of Oaxaca. With its six habitations, Palacio Borghese offers the possibility of lodging in a place that offers privacy, whilst enjoying a personalized service enveloped in luxury and refinement. The charm of our beautiful cloister invites reading or meditation. The view of the historic center from the terrace, and the personalized attention of our staff give one the sensation of having had a unique and unforgettable experience. ... more   less 
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