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“HARD beds, NO internet service, NO air condition, Poor lighting.......Poor service” 1 of 5 stars
Review of Hotel Marques del Valle

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Hotel Marques del Valle
3.0 of 5 Hotel   |   Portal de Claveria S N Centro | P.O. Box 35, Oaxaca 68000, Mexico   |  
Hotel amenities
Ranked #63 of 110 Hotels in Oaxaca
Dallas, Texas
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
41 helpful votes 41 helpful votes
“HARD beds, NO internet service, NO air condition, Poor lighting.......Poor service”
1 of 5 stars Reviewed November 5, 2012

Beds were hard as a rock

NO air conditioning, but a fan only

We had no internet for 3 days and partial internet on our other days. RIP off. We could get some internet in the lobby but noise from other guest and no privacy made this annoying.

we were given 3 access numbers for internet, but they didn't work

THe meals were OK, but are about 25% higher than other restaurants on the square for the identical thing!!! buyer beware.

Bathtub drained very slow....

There is a great amount of street noise and the fact that you need to keep windows open for air makes the noise even worse..........

I couldnt sleep on the hard beds. Hurt my shoulders. NO pillow top mattresses here. Americans will need aspirin after a night on these beds.

THe staff was unconcerned about our problems. THey had a roll a way but it was ancient and also uncomfortable.......

One more thing--NO CNN or English stations whatsoever. Old TVs , no flat screens here

Room Tip: NO room will have air conditioning......Lighting is poor and light switches are ridiculous!!
See more room tips
  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
San Miguel de Allende, Mexico
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed November 5, 2012

This dated hotel is typical of some we have stayed at in other Mexican cities in that it apparently subscribes to the 3 H policy: hard furniture, hard beds, and hard pillows! Added to the general level of discomfort is that the bathroom fixtures have not been updated since they were installed some decades ago, and indeed, the toilet broke the first time I used it. Some reviews said that the hotel restaurant had above average lunches: I found a pig tooth in the first course and a piece of bone in the second. Our bill was not reduced or any apology made. We had a balcony with a view of the central square which was lovely, if you are prepared for the loud competing bands and political speeches on the bullhorn. Since there was no safe in our room, I was constantly running back and forth to the front desk to secure my iPad and phone. And all of this for $140 USD per night plus tax! Bleh!

  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 23, 2012

The location of this hotel is wonderful. It is directly on the zocalo, abutting the Cathedral. There are views of beautiful colonial architecture from every window. There is a very nice restaurant with outdoor seating in the hotel, but there are also many other nice restaurants just steps away from the hotel. It is an easy walk to many of the historic sites and museums in the city. The staff is wonderful, and they are happy to arrange a taxi (at a discounted rate) to take you to the archaeological sites and other attractions within the valley. Just be aware that the hotel is on the zocalo, so it may be a little noisy with live music if there is a concert or some sort of activity taking place.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
96 reviews 96 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 11, 2011

The hotel is overpriced compared to others in area but your lobby faces the zocalo/plaza. I enjoyed the stay more for the city then the hotel. We were there during the annual dance festival Guelaguetza. The best part of being on the plaza is the fact that the dancers or participants parade right next to the hotel thru the plaza. Next door to the hotel is the Basilica which nightly presented a light show that was amazing and worth seeing.

Room Tip: Ask for a plaza or balcony room.
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  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
194 reviews 194 reviews
49 hotel reviews
Reviews in 76 cities Reviews in 76 cities
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed November 30, 2010

We have stayed at this hotel numerous times and we love the location and the views. The hotel is located in the heart of the city over-looking the zocalo (town square). We like to go for Day of the Dead and the Radish Festival right before Christmas. We usually book a triple room on the corner where you can watch the parades and dance performances every day from the window. You won't miss a thing! There are certainly cheaper hotels away from the zocalo but once we stayed here we never stayed anywhere else again.

There is a travel agency in the hotel but we got a better deal on a car and a driver from the front desk staff. We usually rent a car and go to the outlying villages to visit the woodcarvers and ceramic artists in their homes.

Pros: Location! Friendly staff, very clean rooms and nice bathroom with hot shower. The wi-fi was improved this year and works in the lobby and common areas.
Cons: The furniture is basic and the beds are a little hard which is common in Mexico. Being in the center of everything can be a little noisy although the windows keep out much of it and the blinds have black-out liners.

  • Stayed October 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lamlash, United Kingdom
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 23, 2010

This hotel is located on the zocalo, and could not be more convenient. We had rooms which looked out onto the zocalo and consequently were a bit noisy until around 8.30 each night, as there was always some entertainment going on, dancing, singing, band, pageants and so on. We stayed for 5 nights, and really wished we could have stayed longer. Earplugs do help, if you are worried about noise, but honestly most of our party did not bother.
The rooms were well kept by the friendly staff, we had a lot of assistance from all the staff, for one reason or another, including the housekeeping staff (heroic in the face of severe Montezuma's ), restaurant staff (very nice breakfasts) and reception.
The hotel has free wifi, which came in handy to google treatments for the afore-mentioned Montezumas.
The rooms are quite large with aircon, updated bathrooms, and the usual amenities. The hotel provides filtered water dispensors in the corridor. There are pleasant internal courtyards with seating and tables.

  • Stayed November 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2010

We lucked up on this gem of a grand old hotel. Having never been to Oaxaca City we knew nothing of the actual layout of things and were eager to find an affordable place with a good location. This hotel it is. All the amenities of a first rate hotel in the center of the city. The staff are exceptional in their attention to your every need. We arrived by early morning bus and were dead tired after traveling over the mountains all night. The hotel had our room ready at 6:30 am - something unheard of in a European hotel. The restaurant attached to the hotel is exceptional. The locale is right in the heart of everything and within walking distance to the major museums and local attractions. As in any tropical summer location it rained in the evenings. The hotel staff afforded us umbrellas against the rain which we promptly returned upon arriving back from a night out. On the day of our departure my travel companion called down for an iron. Not only did a bellman bring an iron but an ironing board as well. We found nothing wanting in this hotel. If you book a room not yet renovated you will save considerably. We could not see any difference in room quality.

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Marques del Valle

Address: Portal de Claveria S N Centro | P.O. Box 35, Oaxaca 68000, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #63 of 110 Hotels in Oaxaca
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Marques del Valle 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Marques Del Valle Oaxaca

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