We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A home away from home” 5 of 5 stars
Review of Casa Cid de Leon

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Oaxaca
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Casa Cid de Leon
Morelos 602, Oaxaca 68000, Mexico   |  
Hotel amenities
Ranked #16 of 112 hotels in Oaxaca
So Cal
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A home away from home”
5 of 5 stars Reviewed April 3, 2009

A little background on our travle experience to qualify this review....my wife and I have visted over 30 countries and stayed in everything from grass shacks to plush penthouse suites....so we have a fair number of travel experiences to compare this trip with.

We visited Casa Cid de Leon in early February of 2009 (we were there over Valentines Day) After reviewing the many various options and reviews on this site we elected to stay at the "Leon" Immediately on arriival we were made to feel like family. The house SUV met us at the airport and was kind enough to stop at a market on the way to town so we could pick up a few bottles of wine for cocktail hour. All of the staff greeted us at the curb and huslted our bags to our spacious rooms.

We were there for a week and no matter what the problem, request, or question the staff went outof their way to help. We were greeted by name by either Jorge or Miriam when we returned from an outing, Augustine (the owner) served special treats as we sipped our evening wine and watched the sunset from the private roof-top and lastly Maria and Francisca provided wonderful breakfasts each morning served with many smiles.

The rooms are more than spacious and decorated wtih character...not the cookie cutter approach of a major chain. This is a rennovated older building and the rooms can be a be musty...but with the windows open for a few minutes, all is good. All in all, a very laid back and relaxed place.

If you like the more "traditonal" and formal places, Leon is not the place for you...try the Camino Real. However, if you want a very warm, relaxed and comforable place to spend your time with a very a friendly and helpful staff (and by the way, this is the best location in town) you can't go wrong with Casa Cid de Leon

  • Stayed February 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

31 people have reviewed this hotel

Traveler rating
    22
    4
    0
    2
    3
See reviews for
7
11
2
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
windy_city
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 24, 2008

I agree with the other disappointed visitors that Casa Cid de Leon is very much overpriced and overrated. It advertises itself as a luxury hotel, but it really is average. We couldn't sleep from the street noise. Also, the staff is constantly cooking in the rooftop kitchen which shares a wall with the guest rooms! The noises from the kitchen echo throughout the hotel until usually 11pm. This is supposed to be a luxury hotel? You shouldn't pay more than $50-$75 per night for two people for a very nice hotel in Oaxaca. In our experience, Oaxaca is very much overhyped by all the travel guides.

  • Stayed December 2008, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 11, 2008

We booked into another boutique hotel in Puebla, where we saw an advert for Casa Sid de Leon, it was above our budget, but we phoned ahead an negotiated a discount..Well the hotel was amazing, the rooms clean, spacious, well decorated (ours even had a waterfall in it!). The staff friendly and helpfull and the food good, would heartly recommend a stay here!

  • Liked — Everything!
  • Disliked — Nothing
  • Stayed September 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 4, 2008

My wife and I stayed a week in Casa Cid de Leon and loved it. We planned to stay only for a day or two because of the rather high price (for our budget), but we stayed much longer because the staff and the location were very convincing.
Breakfast on the rooftop terrace was very nice every day with home cooking (ask for the huevos a la mexicana) and pleasant service.
The owner is a poet and a very warm person. She has created a very welcoming atmosphere and her staff is very committed to make sure you are well pampered, informed, safe and go to the right restaurants and galleries in town. The beds were nice and soft. The decoration will not be to everbody's liking. Maybe a bit over the top, but we thought it went well with the whole atmosphere.
We had to rush back to Holland because a family member passed away. In these difficult circumstances the staff was most helpful in finding plane tickets during christmas time, brought us to the airport, created solutions. Extraordinary. It was like leaving old friends behind when we left.
On the down side, the bath rooms could be renovated and there was some noise from the street, but only shortly during rush hour. No real problem (I am sensitive to noise at night).
Do not expect your standard large 5 star hotel, but a small place in the center of town, luxurious with a lot of personal attention and with its own soul. I think some of the negative reviews are based on false expectations of some kind of Hilton atmosphere.
I have strongly recommended this place to my friends and will go back if I make it back to Oaxaca (ojala).

  • Liked — Staff
  • Disliked — Nothing
  • Stayed December 2007, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guadalajara, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2008

I am always looking for hotels that gives you the sense of HOME, maybe because I dont like big chane hotels. So I found this 4 rooms boutique hotel in the heart of historic UNESCO down town Oaxaca, and I only can tell you that they made me feel "better than my home" From my frist contact to the hotel I felt the warm in the voice of the front desk clerk, the wellcome as soon as I arrived, my room (my god it was a Suite) the "Bella Epoca" all painted in a very warm and light green, the high end decoration colonial style, the details in every corner, the excellent amenities, flesh flowers, air conditioning (the shower was even greater) many many lights that gives the impression of being at the real "The Belle Epoque". I was very surprised that it was not noisy at all as they put three different doors in the three different balconies with three french doors, that faces the street; even you see three candel lights in the three spaces of the "room". I loved the decor of the towles with laces and flowers. Breakfast is served in a very well thought terrace at the top of the house with a wonderful sight of as soon as the lady saw me, she came smiling with a basket of sweet bread a cup of hot Chocolate, which is the specialty in Oaxaca (you can even go to the mill and tell them how you want your chocalte to be done!) and a glass of fresh, super fresh orange juice. The first day I had for breakfast "tacos Oaxaqueños" which is: maiz tortilla filled with mexican eggs (eggs, tomate, onion and green pepper) and they put on top a sauce made with black beens sauce; "chorizo" and cream on top, Oh my God that was super deliciuos! the second morning I had "Quesadillas" maiz tortilla with chees and Mole negro another specialty of Oaxaca.

When I came back from a long day city tour, they did the turn over of the bed and the lights where very light so that gives you the impression of being wellcome to your room ready to nice sleep,

The next day I met Lety the owner, besides a great hostess, she is a poet, and one could talk for hours with her. Lety and her husband make a great copple that help in any sense at their guests, he even took us to the airport at night.

If you want to see the real Oaxaca town and people, and if you get to choose the biggest suites in down-town Oaxaca, I am sure you choose right, Casa Cid de Leon, Radally Marzo 27, 2008

  • Liked — Warm service, excellent suite, excellent view
  • Disliked — few days
  • Stayed March 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2008

Casa Cid de Leon's website poetically promises charm, comfort, and luxury for the usual price of a five-star hotel. The pictures of the rooms (containing different furniture from the actual furniture) are gorgeous. One would not expect to be confronted with a dilapidated entryway, complete with the wealthy family's leftover furniture from the 1980s whose white leather seats were in need of repair. (This had not been pictured on the website).

The rooms followed suit with tasteless decoration, all for the cost of $350 a night. None of the luxuries promised in Frommer's and the website were provided: no complimentary fruit basket with wine, no hairdryer in the bathroom, no bathrobe.

One would assume that for this price he would receive hot water in the showers, water pressure, toiletries, a working television and a working safe. My family and I received none of the above. Breakfasts were the same every day and became rather unappetizing after a while.

Buyer beware: If you want a two-star hotel experience for the price of five, this is your place. Otherwise, seek alternate accomodations.

Stayed January 2008
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
1 review
2 of 5 stars Reviewed January 9, 2008

This hotel was a sad disappointment. If it was advertised honestly and if the rates were appropriate it could have been described as a fantastic find. However, it is billed as a luxury hotel in guidebooks and has a gorgeous but misleading website.

My family felt bad disliking the hotel and tried really hard to see its charm. The staff was lovely and accommodating, but they could not make up for the hotels appearance or lack of amenities. All of this could have been ignored if the hotel hadn't promised itself to be something that it was not.

The front lobby is cluttered and unwelcoming, and the hotel is so poorly insulated between floors that you can hear every noise that any other guest makes. The rooms are filled with really tacky decorations including baby dolls, stuffed animals and needlepoint. Simple things like reading lights by the beds would have been really nice. And the hotel, which is a beautiful structure and elegant wooden beams, has cheap fluorescent bulbs installed between these beams which flickers and flashes in the rooms.

The showers were awful, there was only one bar of soap and no other toiletries. The towels were charmingly tied with ribbon, which was cute for the first day but became cloyingly annoying each subsequent day as you had to go through a ritual of untying each and every towel. There were no robes as promised or hairdryer in each room.

Oddly enough the hotel had huge flatscreen tvs... it was too bad that it took my family 6 days to learn how to use the cable box for one TV because it was too cryptic to understand, and the other tv only got 4 very grainy channels. The safe in the room didn't work, and the staff could do nothing to fix it. And the hotel routinely forgot to lock our doors after cleaning the room - a great combination with an unoperable safe.

All of these quirks would be fine if that is what one was expecting and paying for. However, to bill oneself as a 5 star hotel and charge rates that were significantly higher than other hotels in the area does not seem fair. This hotels needs some major upgrades to live up to its reputation.

  • Liked — the location
  • Disliked — the physical hotel
  • Stayed December 2007, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Casa Cid de Leon? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Cid de Leon

Address: Morelos 602, Oaxaca 68000, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#12 Romantic Hotel in Oaxaca
Price Range (Based on Average Rates): $$
Also Known As:
Casa Cid De Leon Oaxaca

Owners: What's your side of the story?

If you own or manage Casa Cid de Leon, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Casa Cid de Leon to your Saves list