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“So much is lost in the details. I blame management...” 3 of 5 stars
Review of Mision de Los Angeles

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Mision de Los Angeles
3.0 of 5 Hotel   |   Calzada Porfirio Diaz 102, Oaxaca 68050, Mexico   |  
Hotel amenities
Ranked #66 of 112 hotels in Oaxaca
Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
“So much is lost in the details. I blame management...”
3 of 5 stars Reviewed November 3, 2011

This is a gorgeous mission style architecture hotel with modern lines and lovely grounds. 60s Hotel California vibe. BUT. It's clear that the owners/management simply don't care about the basic needs of guests. Hospitality, convenience, comfort. It's all so awkward. And frustrating.

There are 5 bellman at check in and one person at the front desk. All overwhelmed by the two parties checking in. I was asked if I had booked 2 rooms for 2 people. No. He then showed me the $80/nt room rate plus taxes which was not the $65/nt rate which I had a confirmation for. He just took my email print out and said he'd talk to someone. Whatever. It's Mexico. Back in the room, I find that I have no towels. I call the front desk. Ask the bartender at the pool, she says. Um, No. I'm not going swimming, I'd like to wash up after an 8 hour travel day. In that case, someone will bring you towels. They are of the exfoliating variety. The kind my dad used to wash the car with. Torn on the edges and bleached by kiln apparently. They are rivaled only by the sheets which I guess are the only thing to compliment a very HARD bed. Be forewarned. It is NOT comfort they are going for. It's ok, but I like a firm bed and this is beyond my threshold. I've made a pile with the extra blankets from the extra bed to kind of soften the blow.

You WANT Mision de Los Angeles to work. It's pretty and off the beaten path so a bit more quiet and less dusty than the centro--but with all the men with giant brooms seemingly following you around to kick up more dust than a street sweeper in Brooklyn, you'll barely notice the fresh air. It's sad. I wish I could buy it. Give the staff some direction, training, and common sense. There is a restaurant and bar that could have been in it's heyday a really cool spot. Now it's like a nursing home. They outfit their entire resto staff in hairnets from host to barman. It's humiliating. Like dogs in dresses they all look uncomfortable. The kitchen staff trumps this with face masks and gloves, looking like they are hospital workers. VERY unappetizing. It's all in some futile attempt to make the gringo feel okay about the swine flu a few years ago? Silly. Pointless. And no more hygienic. As a 20 yr food professional I'd like to remind everyone that it's just as easy to scratch your butt or handle bloody chicken parts with a gloved hand and cross contaminate as it is to do with a naked hand.

The food is, in a word, dismal. I love to have a full service restaurant at my hotel, it makes it easy to not source every single meal out from the street...easy stuff like breakfast, sandwiches on the go, good classic Oaxacan fare---a bottle of wine up to the room? But NO. They say they have room service but in the 4 meals I've had in the dining room (virtually ALONE) it has taken hours to eat. I can't imagine having it delivered? Literally 40 minutes this AM for Huevos Rancheros which any line cook in America can make at a waffle house, and this is Mexico and it came out as the soggiest wettest fare I've eaten. I don't know what they did to it but it was inedible. And you pay for it. Nothing is included. The waiter asked if I wanted fruit with my eggs, I said yes, he brought a big plate of papaya and I ate a little and asked for it to go (I speak Spanish as well) and it never arrived back...he had thrown it away. So $15 later, no fruit, inedible eggs. Dirty coffee. Sigh. Ditto dinners. Appetizers. Drinks. It's all so exhausting. I'm bummed because I love to eat, go upstairs, do some work, go out with friends later...

But they are ill equipped for any sort of service. No fridge in the room so you can't grab beers or bring home snacks. No glasses to drink from and asking at the bar takes an act of congress. Bottle opener? Forget it. Everything must be requested. Water. Matches. Menu. Chair for balcony. Internet password. it's like they forgot they were a hotel. I wish they'd just charge another $15 bucks a night and be on par with the rest of the 3stars in the area. It's stupid the stuff they offer and what they have overlooked. It's like children furnished the room. A big flat screen TV with all sorts of silly Spanish dubbed English TV and whacky Mexican variety shows but not ONE plug to charge cell phone and computer. I have to do it in the bathroom. Which is nice and big, but with the crappy towels and a torn cheap vinyl shower curtain. There are CF bulbs for everything and it gives that kind of creepy pallor to everything from vanity to bar seats. There is no life here and worse yet, they play elevator music and clearly only have one CD. I've heard My Way on harp no fewer than 6 times in 3 days. The server said it's been like that for YEARS. I feel sorry for the staff. On many levels. It is a long walk to town and not the easy stroll kind but kind of the part main hwy kind. Just save yourself and take a $4 cab. It's easy to get turned around (I've been here 5 times) and you may end up in a barrio that isn't what you wanted. The front desk seems confused and alarmed that anyone would ask for anything. A map. A taxi. Directions. Money exchange.

Essentially it just feels that no one cares. I asked 3x for a lightbulb to be changed in the stairwell to my room...as it's impossible to see. Nothing. I was finally given a flashlight for the tricky stroll on cobbles back to my room. This is just stupidity. Woman traveling alone, let's put her in some dark building WAY off the main hotel with those potholes in the sidewalk that we won't fix. I won't stay here again, I wouldn't care if it were free. I get limited time on vackay, and I just don't need the headaches. I think the bang for buck in oaxaca is to rent an apt for the stay. you'll save on food and frustration and be more comfy in the long run.

Room Tip: second floor over the pool is pretty quiet, just bring all your own comforts
See more room tips
  • Stayed November 2011, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Mexico City, Mexico
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed July 28, 2011

This hotel is about 8 blocks from Oaxaca's city center which makes it a great location when you want to be near downtown but not in the middle of it. It has many two stories buildings spread in a wide area with lots of well kept gardens.
It's very well connected to go other attractions as Mitla, Monte Alban, Santo Tomas, etc.
Service in the restaurant is fantastic!!! one of the best I've found. Food is good as Oaxaca is know as being one of the regions with best Mexican food. (which has been awarded as a World Heritage).
The only downside of the hotel is that some rooms can be a bit noisy.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed August 5, 2010

The hotel has beautiful grounds. The rooms are nicely furnished. My main complaints is that the "free" wifi did not reach many of the rooms at all, so we had to take our computers/PDAs to the lobby for access. Also, the hot water was spotty.

The walk to the center of town is not bad, and there are actually plenty of restaurants and nice things to do within one or two blocks of the hotel.

The pool was well-maintained and pleasant.

  • Stayed July 2010
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 7, 2010

The hotel has been chosen by my tour operator and it is located perhaps 15-20 min walk from Zocalo. Get a map from the hotel staff.
Saturday night one of the buildings on the property is rented out to the locals and serves as a club with loud music blasting till early in the morning. One can hear the festivities behind closed doors and windows in your room.
While walking in the town one realizes how many other hotel options there are, closer to the center, that perhaps are more cost efficient. The town itself is very lovely, make sure you take trips to Mitla and Mt Alban. Price of the taxi from the hotel to the airport is around US$13 or so.
Visit local museums, they are interesting. One can get a huge cup of best quality hot chocolate at the local market for very cheap.

Stayed April 2010
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambrige England
Top Contributor
51 reviews 51 reviews
47 hotel reviews
Reviews in 46 cities Reviews in 46 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 2, 2009

A reasonably pleasant hotel (although very motel like) with large rooms and bathrooms It's main drawback is its distance from the centre involving a long walk or a taxi. Both days we stayed the towels were removed but not replaced and we had to request them on our return. Breakfast service very good and free internet available.

  • Stayed October 2009, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle WA
1 review
4 of 5 stars Reviewed August 11, 2009

We've stayed here twice and plan to go again. The hotel is outside the center of town, about ten blocks to the zocola and near the city park. It's away from the noise, bus traffic and dust. The grounds are spacious & tree-covered. The rooms are large but plain, with little balconies on the upper floor of the motel-like main building. There's plenty of room to spread out. The beds are very comfortable. The staff is very helpful, although the front desk appears confused at times. Everyone raves about the restaurant and the morning buffet. It's popular with locals and many meet there for business. Luncheons and dinner are OK but most tourists eat in town.

Taxis are readily available if you don't want to walk and are available for day trips, although English -speaking drivers are scarce. We engaged one driver for all of our birding trips up into the mountains and to visit nearby towns. He invited us to his grandsons's birthday party. At Christmas we were invited by one of the staff to participate in the posada in his neighborhood. In general people couldn't be nicer.

  • Stayed December 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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gainesville, FL
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed December 26, 2008

Fourteen of us stayed at Mision de Los Angeles during Christmas 2008. The pros -- lovely outdoor spaces for the kids to run around, play tennis, relax. Wonderful breakfast buffet -- quite extensive and great variety over the 5 days we were there. The pastries at breakfast were the best I have had in my 27 years of traveling all over mexico. The hot chocolate too was wonderful especially when made with water (more intense chocolate flavor). The rooms were very clean and there was plenty of hot water. Waiters, cleaning staff were all very pleasant and bent over backwards to be helpful. Rooms were quiet. The cons -- a bit of a long walk from town. Beds are hard as rocks. Rooms lack charm and are outdated. Front desk staff were not at all accomodating. Making straigtforward reservations was difficult and unfortunately I must say typically Mexican (I am married to a Mexican and he would agree). If I were traveling with a large group including so many kids again, I would stay here -- for the wonderful outdoor spaces and the incredible breakfasts. If I return to Oaxaca with just my husband and 3 kids I would much prefer a hotel in town that has more of a Mexican flavor and charming Mexican touches.

  • Liked — food
  • Disliked — lack of charm
  • Stayed December 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mision de Los Angeles

Address: Calzada Porfirio Diaz 102, Oaxaca 68050, Mexico
Location: Mexico > Southern Mexico > Oaxaca > Oaxaca
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #66 of 112 hotels in Oaxaca
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mision de Los Angeles 3*
Official Description (provided by the hotel):
Experience Oaxacan graciousness amid the exuberant vegetation and modern hacienda-style setting of this four-star resort. Peace and tranquility make us an ideal option for a relaxing vacation or productive meeting or convention. Quality in every detail, excellent location and service. 145 rooms, 18 junior suite, 3 suites, restaurante "Antequera", bar "Dainzu", tennis courts, swimming pool, gym, parking, business center. ... more   less 
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Also Known As:
Mision De Los Angeles Hotel Oaxaca

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