Our taxi river had never heard of Pujol and even with the complete street address he had trouble finding the small modern building that houses the restaurant. The sleek facade is unassuming, save the smartly dressed valets out front who came running to greet us. Inside, we were ushered past a small bar into a dimly lit, low ceilinged dining room. It was much smaller than I had expected, about the size of a gentlemen-only lounge at a country club. The walls are painted a charcoal gray. Stretched along one wall is a row of banquet seating. The rest of the room is dotted with stand alone white table-clothed tables, each lit from above a singular spot light creating dining "islands" for each party. It was sleek and elegant and comfortably cosmopolitan!
At the time of our visit, there were two dining options: Chef Enrique Olvera's ten course tasting menu and a prix fixe four course menu with several options for each course. Not wanting the kids to sit through a 2 1/2 hour meal, we chose the prix fixe option (890 mn p/p) which also allowed me to help my son (our less adventurous eater) to find things he might like. My daughter was, of course, thrilled to be there and quickly had all the servers fawning all over her suggesting elegant "mocktails" and menu selections that she might enjoy. My husband and I stuck to the vegetarian and seafood options while the kids had some meat sprinkled into their meals.
I've read a couple of reviews on TA since we returned from our trip and many of them call out the waitstaff as pretentious and impatient. Others claimed their service was overly intrusive. Some called it "odd". I found just the opposite. Despite the fact that we were the only foreigners in the restaurant, we were clearly under-dressed and two of our party were under the age of 12, I found our service to be spot on. The courses were timed properly and served at the correct temperature. We were never left with empty drinks or plates. Silverware was replaced...never simply set aside for the next course. Napkins were promptly refolded during trips to the restroom. It all worked like a well-oiled machine. Everyone was smiley and nice, especially to our children.
My only complaint is that I would like like to have had a beverage - wine, mezcal, champagne, agua fresca - something thoughtfully paired with each course. I'm not talking about a full pour, just a little something that the Chef has chosen to best accompany each offering. I would have been happy to pay an additional charge for this option rather than having to choose for myself from their extensive beverage menu. Otherwise, I very much enjoyed my food and my dining experience. The food was well conceived and perfectly executed. With two starters sent out to warm up our palates and the complimentary deserts, I feel like the price was well justified. Best of all, it tasted good! We are definitely looking forward to trying the full tasting menu the next time we have an opportunity to be in Mexico City on our own.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.