I have mixed reviews of this hotel. It was tough deciding to book here based on the shortage of reviews, but I wanted something with the Mexican charm and this hotel absolutely has that. The hotel is fairly new and has some kinks to work out. We stayed on the first floor in room 3.
-It is absolutely beautiful and good neighborhood.
-I always felt safe and my husband and I could walk to many restaurants.
-The front desk worked hard to get any questions I had answered.
-Sheets and bed were wonderful.
-wifi connection was great.
-restaurant is very nice and food was good (only got breakfast.)
-Always greeted very nicely when leaving or arriving back at the hotel.
-The name of the hotel or street number is not on the hotel (or anywhere!) so taxis and our family had a hard time finding it. Hopefully they will fix this.
-It's on a one way street, and traffic and road work (one street over) is heavy so takes a bit of time depending where car is coming from.
-There were no windows in our room except into an atrium with tables right outside our window. Luckily the noise was never a problem and we kept the window closed.
-The room is extremely dark and was really hard picking out clothes from the closet or basically doing anything!
-When we arrived there was a remote missing on the tv, so it took us forever to turn it on (after going to front desk to ask about it and them bringing the correct remote needed.)
-Air conditioner had no remote in the room and had to ask for it (after taking a while to figure out how to turn it on.)
-There was no price list for amenities/room service or menu in the room.
-They don't have any local maps, but did print out a map of the area for me.
Hopefully some of the cons I mentioned will not be an issue in the near future. If you like a boutique hotel and not a large hotel you can get in any city, then give it a try! If you need a lot of concierge help, an elevator and a pool this may not be the best choice for you.
- Official Description (provided by the hotel):
- Busue a Boutique Experience Hotel, defines its craft of dedicated hospitality, unique service focused on details and memorable experiences. Besides architecture and cutting edge design, the objects and the elegance make a space of homelike context, good taste, and distinction. A way of understanding the hospitality that integrates each one of the elements that a world class traveler seeks. Polanquito is the protagonist of the Busue experience, giving entry to a space of Mexico City that captivates with it's bohemian air, it's streets, parks, plazas, architecture, restaurants, cafes and mysterious and singular charm. Comfort is unraveled in it's 11 rooms and suites, with all services and amenities, and cutting edge technology that is subtly integrated taking into account the guest's commodity. The modalities of service from the beginning of the 21st century are retaken as a reflection and an elegant look to the past, honoring the most important for the hotel and it's guests: discreet and attentive service. In Busue we have a great array of services that complements each stay allowing each one to become a story worth telling, slowly revealing the beauty of our home. The park Lincoln and the streets of Polanquito are the protagonists of the stay, making our space unique; full of details that amaze and allow the discovery of the lively Mexico City ... more less
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- Also Known As:
- Busue a Boutique Experience Hotel Mexico City