We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“So glad we stayed here” 5 of 5 stars
Review of Busue a Boutique Experience Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Busue a Boutique Experience Hotel to your Saves list
Busue a Boutique Experience Hotel
Eugenio Sue 45, Mexico City 11560, Mexico   |  
Hotel amenities
Ranked #195 of 293 Hotels in Mexico City
Doha, Qatar
Top Contributor
62 reviews 62 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
35 helpful votes 35 helpful votes
“So glad we stayed here”
5 of 5 stars Reviewed May 17, 2014

I was a bit hesitant booking this hotel as there were only 2 reviews at that time, although both positive but now I am glad I decided to give this boutique hotel a chance. It was a bit difficult to find it as the hotel name is not even written on the front, but it's located in a very nice area with lots of restaurants nearby. The doors are usually closed but there is always someone at reception and usually a guy standing outside as well. Most of the receptionist speak English (except one). We had a beautiful Premier room on the first floor. Very clean and very comfy. We didn't see any other guests at all. The previous commenter was unhappy about the noise...I guess he must be right if people are sitting and talking outside as the windows are looking at the little courtyard. Luckily during our time nobody was sitting there and there was no noise at all. It's such a nice little place, I would recommend to anyone giving it a try.
The hotel also arranged for us a great private tour to the pyramids. Only thing to warn you about, when we asked them to call a taxi to bring us to the Centro Historico the taxi charged us exactly double then the normal taxi we took back.
A very positive note: they let us check out late without any extra charge.
Haven't tried the restaurant but it looks good!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director of Sales at Busue a Boutique Experience Hotel, responded to this review, June 12, 2014
Dear guests: Thank you so much for your kind comments, we are so happy to hear you enjoyed your stay with us, please do visit us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

15 reviews from our community

Traveler rating
    7
    2
    1
    3
    2
See reviews for
1
7
Solo
0
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boerne, TX
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed April 20, 2014

got a room on the first floor (I believe Room 2) and could not sleep due to the noice from within the hotel. There was a public patio adjacent to my room windows (and I mean right next to my room) which guests sat until late. I had to leave the windows to the patio open because the air conditioner in my room would not work. The hotel staff started speaking to each other loudly at around 6:00 AM, which irritated me further. To make matters worse, my room rate - which was not cheap - included breakfast, which the hotel would not honor even though I had my printed EXPEDIA confirmation which clearly stated breakfast was included. After the restaurant staff and lobby personnel would not honor my included breakfast, the hotel manager (or owner) had to come down from Olympus and authorize the staff not to charge me for breakfast. Other than the noise, the room was ok. The rooms on higher floors probably do not have the noise problem I suffered. The restaurant is on the top floor (I think 5th) and is very unique (I liked it.) All in all, however, I had such a bad experience with the hotel (noise and breakfast situation) that I can not recommend it to anyone.

  • Stayed April 2014, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director of Sales at Busue a Boutique Experience Hotel, responded to this review, June 12, 2014
Dear Guest: Thank you so much for your comments, we deeply regret all the inconveniences you had to go thru. We would like to assure you that this is not our standard practice and would love it if you would allow us to make it up, next time you visit Guadalajara.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
1 review
5 of 5 stars Reviewed April 13, 2014

A Great hotel with great people !!
Its the best location near the Park and Masaryk
Worth every dollar spended. The Room service was not that good but acceptable for me.

Every time I visit México will stay here for sure.
Don't forget to make Reservation for the restaurant Cornelia !!!

Stayed April 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PJsMM, Director Comercial at Busue a Boutique Experience Hotel, responded to this review, April 16, 2014
Dear Guests: Thank you so much for your review of your recent visit to our hotel. We are happy to hear your stay with us was a pleasant one, looking forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Busue a Boutique Experience Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Busue a Boutique Experience Hotel

Address: Eugenio Sue 45, Mexico City 11560, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #195 of 293 Hotels in Mexico City
Price Range (Based on Average Rates): $$$
Number of rooms: 11
Official Description (provided by the hotel):
Busue a Boutique Experience Hotel, defines its craft of dedicated hospitality, unique service focused on details and memorable experiences. Besides architecture and cutting edge design, the objects and the elegance make a space of homelike context, good taste, and distinction. A way of understanding the hospitality that integrates each one of the elements that a world class traveler seeks. Polanquito is the protagonist of the Busue experience, giving entry to a space of Mexico City that captivates with it's bohemian air, it's streets, parks, plazas, architecture, restaurants, cafes and mysterious and singular charm. Comfort is unraveled in it's 11 rooms and suites, with all services and amenities, and cutting edge technology that is subtly integrated taking into account the guest's commodity. The modalities of service from the beginning of the 21st century are retaken as a reflection and an elegant look to the past, honoring the most important for the hotel and it's guests: discreet and attentive service. In Busue we have a great array of services that complements each stay allowing each one to become a story worth telling, slowly revealing the beauty of our home. The park Lincoln and the streets of Polanquito are the protagonists of the stay, making our space unique; full of details that amaze and allow the discovery of the lively Mexico City ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Splendia and Booking.com so you can book your Busue a Boutique Experience Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Busue a Boutique Experience Hotel Mexico City

Owners: What's your side of the story?

If you own or manage Busue a Boutique Experience Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.