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“Great if you are for business in Santa Fe area” 5 of 5 stars
Review of Fiesta Americana Santa Fe Hotel

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Fiesta Americana Santa Fe Hotel
4.0 of 5 Hotel   |   Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico   |  
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Ranked #21 of 277 hotels in Mexico City
Bogota, Colombia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great if you are for business in Santa Fe area”
5 of 5 stars Reviewed February 22, 2013

I stayed at this hotel for 3 days while traveling for business. If your office/business matters are in Santa Fe area, this is a great hotel for you. Rooms are nice and comfortable, great space and even though the air conditioning is really loud, you can turn it up as soon as you get to your room and turn it off when you go to sleep and room temperature will be ok (my room was on the 7th floor and received sun the whole afternoon, but this worked for me).
Hotel staff is really nice and helpful, and I even got a "welcome gift" (some fruit and a small bottle of wine) when I arrived, which was a really nice detail.
The hotel restaurant has different options if you want a quiet meal after a long day of work, and is not expensive at all. Food is good,, I really recommend it.

If you are not in Mexico city for business and would like to see the tourist attractions, you should not stay at the Santa Fe area, since it is really far from attractions and you will spend more time in traffic than anywhere else.

I would deffinitely stay at this hotel again if on business again :)

Room Tip: If your room receives sun in the afternoon, it will get very hot.
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review, 2 weeks ago
Good afternoon, thank you for your comments about the FIESTA AMERICANA HOTEL

JAGC
GM
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98 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Chihuahua
Top Contributor
146 reviews 146 reviews
69 hotel reviews
Reviews in 55 cities Reviews in 55 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 4, 2013

Located just across the street of the BBVA Convention center, this two-hotels in one is a very good option to stay. The fiesta inn has a lowe price, but it is still great hotel (i think is the nicest Fiesta Inn chain hotel of all), and the Fiesta Americana is very good too. The Shu restaurant is just around the corner, and has one of the best japanese food in Mexico City(i tried to make a review of it but is not listed). Most of the Fortune 500 list corporate office for Mexico or Latin America are located just nearby.
Rooms are quiet and with a great view! Sonthe higher floor you get, nicer the view you get!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review, 3 weeks ago
Good evening, Thank you for your comments about FIESTA AMERICANA SANTA FE


JAGC

gm
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Pachuca, Mexico
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2013

Have stayed in several hotels in Mexico City (for tourism), this is the best by far and not pricey at all. A new mall (samara stores) in a walking distance where you can catch a movie in a brand new cinema, a huge one (Santa Fe Mall) is just 5 minutes away by car. The room was great and had an amazing view, the upgrade to the executive floor was a nice detail. There are many other hotels in this area of the city that do not offer that much and are quite more expensive. The swimming pool and gym are also excellent. The breakfest is a little expensive but you can find many options minutes away.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge G, Gerente at Fiesta Americana Santa Fe Hotel, responded to this review, 2 weeks ago
Good afternoon, thank you for choice FIESTA AMERICANA SANTA FE and thank you for your comments

JAGC
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Salvador, El Salvador
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed October 3, 2012

The rooms are clean and nice, with fairly modern looking furniture. The only problem is that the A/C unit is too noisy, but fortunately the climate is good enough that I could turn it off and still sleep comfortably.

The service in the restaurant is not too good. I waited about 20 minutes for a single scrambled egg, and they brought the check before they gave me my food... and when the order arrived it was wrong.

The internet access is incredibly unreliable. The worse I have ever experienced in a hotel. Everyone else in the group that I was traveling with experienced the same terrible internet service that I did, with various devices (android phones, iphones, ipads, and laptops... they all complained of the terrible connection).

If your travel is for business and you depend on internet connectivity, avoid this hotel. Otherwise, it is a good value for money.

Room Tip: Make sure you request a room that has no connecting door to another one... to avoid noise from the o...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 24, 2012 via mobile

I stayed twice in september 2012. The hotel in general and the rooms were perfect for business purpose, front desk service very friendly. The only issue was the food: Cold breakfast in room, bad atention during breakfast buffet, poor food quality for dinner.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cancun
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2012

Excellent value, wonderful & super fresh and very extended international breakfast buffet (cost only around $12 per person!, and if you American Airline advantage number then is free!! temrorary promotion, but check when check -in if is still on)
Service is promt, location is very safe, surrounded with many restaurants, .... is the place to stay if you visiting DF

Room Tip: ask current promotions when check-in
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campinas, SP
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 27, 2012

Breakfast is reasonable, service in general is good but for breakfast the number of people serving is not enough, so be prepared to wait a little. Room is big, good shower and both room and bathroom very clean. Far from airport (45 to 60 min - no rush hours).

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Fiesta Americana Santa Fe Hotel

Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Inn Santa Fe Hotel
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe
Fiesta Americana Santa Fe Hotel Mexico City
Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Mexico City
#18 Family Hotel in Mexico City
#26 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Official Description (provided by the hotel):
Located in the new financial district where are also the largest international firms. ... more   less 
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