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“Excellent hotel, best place to stay in Mexico City DF” 5 of 5 stars
Review of Fiesta Americana Santa Fe Hotel

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Fiesta Americana Santa Fe Hotel
4.0 of 5 Hotel   |   Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico   |  
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Ranked #36 of 283 Hotels in Mexico City
Cancun
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“Excellent hotel, best place to stay in Mexico City DF”
5 of 5 stars Reviewed August 9, 2012

Excellent value, wonderful & super fresh and very extended international breakfast buffet (cost only around $12 per person!, and if you American Airline advantage number then is free!! temrorary promotion, but check when check -in if is still on)
Service is promt, location is very safe, surrounded with many restaurants, .... is the place to stay if you visiting DF

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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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118 reviews from our community

Traveler rating
    65
    32
    13
    4
    4
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19
8
3
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Campinas, SP
Top Contributor
75 reviews 75 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed July 27, 2012

Breakfast is reasonable, service in general is good but for breakfast the number of people serving is not enough, so be prepared to wait a little. Room is big, good shower and both room and bathroom very clean. Far from airport (45 to 60 min - no rush hours).

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Roanoke Va
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 25, 2012

My wife had a conference at the Ibero university and stayed in the hotel (round one). People were very nice. Room was nice. Swimming pool was WOW - really nice. The restaurant in the lower level of the adjoining Fiesta was enjoyable. Only downside was that it took a taxi to get anywhere. The shopping mall interesting to visit but we could drive there and walk around. Mexico DF took a taxi and was a good distance away. Not a lot of restaurants in the Sante Fe area but if you're in the area it's a good hotel.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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São Paulo, Brasil
Top Contributor
56 reviews 56 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 21, 2012

Located near Santa Fe Mall but in a business area. Not much to see there. On the other hand, services are wonderful in most every area of hotel. Reception was ok. Room was very neat, clean and well decorated. Very quiet rooms. Bed was very cosy and confortable. Linen smells were very good! (I'm kind of picky with smells). When checking out, I told reception man that nobody told me about cellular calls not included at internet & phone pack i bought when checking in. They took all cell calls I did out of my bill. Nice surprise. I just felt that people that serves customers (checkin and restaurant) could be a little more pleasant. I recomend Fiesta Americana Santa Fe.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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houston
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 26, 2011

Unless you are traveling for business in the immediate area, do not stay in Santa Fe. It is a long way from Mexico City's charms and riches. If you are here for business, there are better choices than this. As lover of great architecture I was looking forward to staying in the unusual oval building, yet after checking in I soon realized that it lacks any kind of atmosphere or style, and because of its remote location guests are likely to feel captive. Management takes advantage by price gouging as much as possible. Internet access, bottled water (anything from the minibar), and in-room coffee are outrageously overpriced, and the hotel facilities and services do not make up for it. Because of high occupancy I was "upgraded" to the club floor, but was charged for the privilege of using the lounge. The rooms are very ordinary for a supposed stylish, contemporary 5-star hotel, with ugly commercial carpeting, Ikea-like furniture and clunky obsolete TVs. My in-room CD player was not working, later removed and never replaced. Luckily, the TV system offered a couple of music channels, but no on demand movies or basic hotel functions. Speaking of high-tech, there are indicators in the hallway for housekeeping and others to know whether guests are in their rooms, (tiny red and green LED lights), yet one housekeeper opened my door without even knocking or using the buzzer while I was in, and did not even apologize. The next day, when I returned to the hotel around 4pm my room had still not been cleaned. Not that I wanted to spend much time there, since my 7th floor view was of the loading areas and roof of the convention center across the street. All in all, it was a less than pleasant stay.

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  • Stayed September 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Cordoba, Mexico
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2011

Very nice hotel, spacious rooms, good food, good location, excellent view, complimentary transportation services (to the business zone monday thru friday, to the mall on week ends), very good service, I definetly recommend it.

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Dallas, TX
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 31, 2011

I stayed here on business the latter part of February for eight days. I was pleasantly surprised because i really didn't expect such a nice hotel in the heart of Mexico. The decor was nice and the staff was friendly and remembered you by name. The hotel room was extremely nice and clean and was in close proximity to my job. The staff ordered me a cab each morning. I loved the bathroom with a sit in shower. I ate at the breakfast area several times and the staff was accommodating, making sure I had what I needed. I stayed in my room for the most part and didn't venture out into other parts of the hotel such as the pool or fitness center. I did order room service and the food was good. The staff did not speak too much English but could understand what you were asking. The nice thing that happened each night was that they brought bottled water and turned the TV to a mellow music channel which set the tone for a relaxing evening. If I could, I would definitely stay here again.

  • Stayed February 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fiesta Americana Santa Fe Hotel

Address: Calle 3 no 55 Col. Lomas de Santa Fe, Mexico City 01219, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Mexico City
#24 Family Hotel in Mexico City
#34 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Fiesta Americana Santa Fe Hotel 4*
Number of rooms: 172
Official Description (provided by the hotel):
Located in the new financial district where are also the largest international firms. ... more   less 
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Also Known As:
Fiesta Inn Santa Fe Hotel Mexico City
Fiesta Americana Mexico City
Mexico City Fiesta Americana
Fiesta Americana Santa Fe Hotel Mexico City

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