We experienced no problems with this hotel. Quite the contrary. It´s location is unbeatable if you are interested in the old historic quarter of the city (National Palace, Rivera murals, Cathedral, Zocalo etc). Bedrooms smallish but clean and quiet, reception staff very helpful. The only slight gripe is that I could not find any European stations (such as BBC) on the TV. This seems to be a common problem in Mexican hotels. However apart from that this was a very pleasant three-day stay.