We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Amazing room with great views” 4 of 5 stars
Review of W Mexico City

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added W Mexico City to your Saves list
W Mexico City
4.5 of 5 Hotel   |   Campos Eliseos 252, Mexico City 11560, Mexico   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Best Rate Guaranteed
Ranked #57 of 295 Hotels in Mexico City
Certificate of Excellence
Oak Park, Illinois
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
“Amazing room with great views”
4 of 5 stars Reviewed July 21, 2014

I typically avoid W hotels but stayed at this one because I got a good rate. I was very surprised to find that the room had an enormous shower room with a floor-to-ceiling window and a hammock in it! I was on a high floor (23, maybe?) and the views were spectacular.

Room Tip: ask for the room with a hammock in the shower
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Mexico_City, Manager at W Mexico City, responded to this review, July 23, 2014
Hello ChrisPinc,

Thank you for a great review, we are really glad to know you enjoyed your room and the recent stay with us. I hope you keep giving us the opportunity to have you here more than once!

Regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

585 reviews from our community

Traveler rating
    219
    198
    108
    38
    22
See reviews for
37
158
39
234
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Barcelona, Spain
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 17, 2014

This is a modern htel building with a nice style. Great food at the hotel restaurant (the best local food: tacos, enchiladas...), nice rooms with a large bathroom. Comfortabble beds and very delicious breakfast.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Mexico_City, Manager at W Mexico City, responded to this review, July 21, 2014
Hello dalmawska,

We at W strive to make each guest experience memorable and pleasant, and it is always nice to hear you enjoyed your stay with us. We are really pleased to hear such a great comments from you.

Warm regards,
Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 1, 2014 credit card Amex Card Member Review

It looks like a fairly new hotel in the heart of Polanco. Filled with fun and style, it has a very good staff throughout all of his floors including restaurants. The corridor will give you a new feel with RED and BLACK and when you enter the room, it's amazing how a new room can shape up.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Mexico_City, Gerente at W Mexico City, responded to this review, July 3, 2014
Dear SDCricketTen,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Diana Escamilla Whatever Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 23, 2014 via mobile

Hotel staff were nice and breakfast was good--latte was delicious. However, room is the silliest layout I have ever experienced. Bedroom/bathroom are combined. I set the smoke alarm off with steam from the shower. As other reviews have stated, hotel is in need of upgrade. Put some lights in the hallway!!

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Mexico_City, Manager at W Mexico City, responded to this review, June 27, 2014
Hello Assf,

Thank you for your kind comments about our staff and the latte, we are glad you enjoyed it!
I would like to let you know that we are going to renew all the rooms (décor and distribution) and the hallways; I hope you can come and try it again.

Warm regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
88 reviews 88 reviews
25 hotel reviews
Reviews in 38 cities Reviews in 38 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 16, 2014 via mobile

The place is a little tired. Rooms are comfortable and typically W quirky, including a hammock in the bathroom. Bed was very comfortable. I didn't eat here so can't comment in that. One thing missing was an ATM machine.

Stayed May 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Mexico_City, Manager at W Mexico City, responded to this review, June 26, 2014
Hello Callymac5,

Thank you for your good review of our hotel, I hope you can come back soon and try our delicious food this time at Solea Restaurant.

Warm regards,

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 11, 2014 credit card Amex Card Member Review

Everything about this hotel is a bit tired. I understand a lengthy refurbishment of the rooms begins soon - I wouldn't stay here again until that was complete. Some staff members tried really hard but were let down by a slow kitchen. Check your room safe is secured to the wall - mine was just sitting in a cupboard and could be picked up and carried away.

Stayed June 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Experience, Manager at W Mexico City, responded to this review, June 15, 2014
Dear Simon B,

Thank you for sharing your comments about your recent stay with us, we will reinforce the procedures with our staff in order to provide a world class service in all the areas.

As you mentioned we are going to start a renovation in our rooms with a new décor and distribution.

Please feel free to contact me at the hotel when you return to try our new facilities.
We hope to have you here soon!

Best regards,
Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed May 23, 2014

Our first impression when we walked through the doors of the hotel couldn’t have been better. The concierge, a front desk attendant, as well as a gentleman from the valet staff all welcomed us with open arms. We arrived a bit before our check-in time and to no fault of their own they still arranged a complimentary package for us at the restaurant, Solea, to make our wait a bit more pleasurable.

After a not-so-great flight with an extremely early departure time we were exhausted, and all we wanted to do was relax. The hotel made sure that we were comfortable and had followed up with food, drinks, etc. to make up for the morning of hectic travel. After enjoying our welcome package, we revisited our friends at the check-in desk to go to our rooms. We chatted a bit with the concierge, who proved to be a great asset for us later in the trip, and then were led up to our rooms.

The rooms were not only beautiful and incredibly clean, but they gave my crew and I a corner of the hotel where our rooms were connected. It wasn’t a normal door that connected the rooms together, but the rooms shared their own private hallway, which was perfect for the way in which we like to collaborate on projects. And, to make our lives even better while on the road they had included wifi service for both of our rooms.

We became very close with the concierge staff and were able to plan our weekend with ease. We had them plan excursions for us ranging from Lucha Libre fights and guided tours of the pyramids to getting reservations at the most exclusive night life destinations in the city.

We were given the royal treatment in a city that we were told not to go to --- let's just say we can't wait to go back!

Room Tip: Corner suites are large, sunny, and share a private area between one other room that can be locked a...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
W_Experience, Manager at W Mexico City, responded to this review, June 3, 2014
Dear MichaelR,

Thanks for taking the time to share your comments about your recent stay with us.
We are truly glad to hear you have an amaze experience with us, this kind of reviews make us proud of what we do and it is an incentive for us to keep providing the best service at W Mexico City.

We look forward to seeing you again really soon.

Diana Escamilla
Whatever/Whenever
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...

Been to W Mexico City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Mexico City

Address: Campos Eliseos 252, Mexico City 11560, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#13 Spa Hotel in Mexico City
#23 Luxury Hotel in Mexico City
#32 Romantic Hotel in Mexico City
#48 Business Hotel in Mexico City
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — W Mexico City 4.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Media 8, Inc., Hotels.com, Cheap Tickets, Priceline, Odigeo, Booking.com, BookIt.com and Otel so you can book your W Mexico City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
w Mexico City Hotel Mexico City
w Hotels Mexico City

Owners: What's your side of the story?

If you own or manage W Mexico City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.