The positives: very helpful and friendly staff (booked tickets and tours for me and advised how to safely travel according to the destination), a good location (safe neighbourhood and walking distance to the Anthropology Museum) and the walk in shower (with hammock!).
The disappointing feature was the rest of the room and how tired it was. For example, the desk lamp was coming away from the wall, the sink didn't drain away well and the ironing board stand fell away from the wall. The desk facilities are designed for style rather than function so if you're coming on business, it is not a comfortable working environment for longer periods.
The staff on their own almost made this a 4 star rating but Starwood must invest in the rooms.
Helpful hint: they're refurbishing the welcome area and bar, which are due to be finished by April. No noise in the rooms but it does limit facilities.
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- Also Known As:
- w Mexico City Hotel Mexico City
- w Hotels Mexico City