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“Update on our Friend the Palace Hotel” 4 of 5 stars
Review of Hotel Palace

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Hotel Palace
Ignacio Ramirez No. 7 | Tabacalera, Mexico City 06030, Mexico   |  
Hotel amenities
Ranked #80 of 280 hotels in Mexico City
Nashville
Top Contributor
87 reviews 87 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
60 helpful votes 60 helpful votes
“Update on our Friend the Palace Hotel”
4 of 5 stars Reviewed March 12, 2013

Just back from Mexico City and the country side. We again stayed at the Palace, and again they have been upgrading. Most is amenities, and it still helps. What has stayed consistent is that the staff has been the same warm helping faces for the 15 years I've been there. The lobby, hallways, and rooms are painted, decorated with more warmth and light. A lot of the darker wood paneling is gone. More room in the rooms with flat panel TV and more available outlets. The rooms are very comfortable and they bring you a fan whether you need it our not.
The restaurant has also been redone, and there is a nice private dining room in the back for groups. We had 18 and there was plenty more space. The food is very good.
Again, the hotel is very nice, but no heat or air, we rarely have needed either but we have almost always gone in the Spring. To me the consistency of the staff is one of the Highlights, a lot have worked over 30 years at the Palace and they keep on going like the Energizer Bunny.
Buen Viajes!

Room Tip: Get a interior or high room to get away from the street noise. I love being awakened by the birds s...
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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26 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Brooklyn, NY
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 17, 2013

I stayed at the Palace hotel for three nights in November 2012 at the tail end of my trip through Mexico. The location was perfect for sightseeing with the metro and the MRT just a couple of blocks away. The service was friendly and efficient and the room was immaculately maintained. The only downside was the restaurant, but the sidewalk vendors across the street were a great alternative.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bloomington, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2012 via mobile

The Palace is not a luxury hotel, it is by services and design stantards, mid-range. But...I've been staying there regularly for almost ten years. It is safe, well located, clean, economical. I'm amazed every time that the staff know me and remember me and welcome me back every visit. And that in itself is a testament to the Palace...the same dedicated staff for a decade or so, from porters to desk. These people care about their clients.

Stayed July 2011, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Top Contributor
87 reviews 87 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 31, 2012

I have been lucky to work in the Mexico City area and for over 10 years I've stayed at the Palace hotel each time. We are a group going to work, not to play, not for vacation, but for a purpose. We are looking for rest, safety,a bargain, a friendly face and comfort. Over the years they have had several renovations and since I was last there and wrote my last eval they have had at least 3. The rooms, the lobby and the restaurant have all be updated. It is located in the Zona Rosa, close to the monuments of the Revolution and Christopher Columbus. The rooms are very reasonable, I've never had one with heat or air, the people at the desk are very nice and speak English, and the restaurant is very nice and I've had no problems with the food or drink. They have a new web site up www.palace-hotel.com.mx. If your going on a budget, and not interested in spending extra, this is the place.

Room Tip: Higher, and to the rear of the building to get away from street noise. If anything is happening at t...
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  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
82 reviews 82 reviews
15 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 31, 2012

A very homey moderately priced hotel with excellent service. It's in a great location on the edge of downtown.This is the place that the bull fighters stay when the season is on.The staff couldn't be nicer.To me the way to get a good review is to more than fulfill my expectations with pleasant results.This hotel managed that well.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
Top Contributor
87 reviews 87 reviews
34 hotel reviews
Reviews in 47 cities Reviews in 47 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 20, 2007

This has been the 8th year that I've stayed at the Palace. It is a smaller hotel in the Zona Rosa, between the statue of Christopher Columbus on the main avenue and the monument to the Revolution. The Hotel has had several makeovers, and this time they were in the middle of renovations to the main lobby and the restaurant. The personel are very helpful, for most their English is better than my Spanish, the food is very good, and the rooms are clean, well furnished, and comfortable. There is a litttle street noise, and occasionally some loud guest on Football nights, soccer for us.
There is a Sanborns 1 block over, Starbucks 1 block down, and everything is convenient. You can pay a lot more, but not get better service.

  • Liked — They are like old friends.
  • Disliked — Style a little dated.
  • Stayed March 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellingham, WA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 16, 2006

I have stayed at the Palace several times and have always had a pleasant experience. I have usually travelled with my small daughter and each time, the staff has taken wonderful care of us with our special requests, directions, etc. Whenever I fly in and out of Mexico City, I will always stay here because of the wonderful location, high levels of safety and cleanliness, and the helpful and kind staff.

  • Stayed July 2004, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Palace

Address: Ignacio Ramirez No. 7 | Tabacalera, Mexico City 06030, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
#11 Best Value Hotel in Mexico City
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Palace Hotel Mexico City
Hotel Palace Mexico City

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