We stayed for 3 nights (Saturday, Sunday and Monday) over the Revolution day holiday. When we checked in, the hotel was quiet but sometime that evening, 4 bus loads of children arrived and then it was non stop noise whenever the children were in the hotel.
The good points of the hotel are: inexpensive (get a good rate online), front desk staff speak English and are friendly, 2 computers available for use, free strong wifi, modern updated rooms, 2 free bottles of water daily, complementary breakfast offered when we booked (upgradable to buffet breakfast option for around 60 peso per person. We did not upgrade as juice or fruit, coffee or tea, sweet breads were fine with us), location is just off Reforma (close to metrobus and buses running up and down Reforma) but is not very close to the subway (at least 15 minute walk), 5 minute walk to modern mall (Reforma 222) and Starbucks.
The negative points of the hotel are: thin walls (you can hear noise in the next room and hallways), construction and modernization of rooms are continuing, not very close to subway, area is quiet on weekends and evenings as most businesses in area are closed and so the walk is dark and uncomfortable at times, windows are dirty, towels are thin.
The renovated modernized rooms are good. We stayed on the 9th floor overlooking the street out fron...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for taking the time to write your opinions about your recent stay with us; we felt very happy to receive you.
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On the other hand we feel sorry to know that you were disturbed by the group we received on those days. Nevertheless and based on our guests´ feedback, we are being more careful about the selection of groups that stay in our hotel so these special lodging modalities does not affect our other guests.
As for our location, we would like to mention that our hotel is located at 1.5 KM from the nearest Subway station. Nevertheless the Metrobus station is located at barely 400 meters from the hotel, and Reforma Avenue (where a number of different busses pass) is a few steps away.
Finally as for our rooms, there are few of them in which some minor details are still being done. Nevertheless the construction works have been finished in all of them.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.