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“Perfect for an early flight out” 4 of 5 stars
Review of Courtyard Mexico City Airport

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Courtyard Mexico City Airport
3.5 of 5 Hotel   |   Sinaloa 31 | Penon de los Banos, Mexico City 15520, Mexico   |  
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Ranked #3 of 287 Hotels in Mexico City
Seattle, Washington
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Perfect for an early flight out”
4 of 5 stars Reviewed January 9, 2013

If you're departing on an early flight out of MEX you might consider staying at this Courtyard property. It's a skybridge away from Terminal 1 (all airlines but Aeromexico and Delta) and a train ride away from Terminal 2 (AM and DL). The check-in staff are very pleasant and the rooms brand-spanking new and very comfortable. Had dinner in their restaurant and it was excellent...as were the bar and dining staff.

Room Tip: All rooms appear about the same...some looking out onto the neighborhood (you don't want to go o...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, January 10, 2013
Dear guest:

Thank you for your comments, we appreciate them a lot. We hope to see you again.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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446 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Santa Ana
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 7, 2013

It took me less than 5 minutes walking from the terminal 1 (international arrivals) to the lobby of the hotel. I collected my bags passed customs, took the escalator to the second floor, crossed the bridge and bang, I was checking in at the hotel.
The Courtyard Mexico City Airport is not a full service hotel but It seems it is. It has 24 hours room service, gym, valet parking, travelers lounge, complementary wi fi, business center, restaurant, bar, bell service, conference rooms.
The hotel is an oasis in the crowed airport but and the proximity with it has manny advantages. At the reach of your arm you have banks, restaurants, buses, taxis, the subway, pharmacies, convenience stores all day round.
The hotel feels very safe because there is security staff 24 hours at lobby of the hotel and the access to guest rooms area is only using guest keys. Also, the security staff is patrolling the hotel's grounds consistently. My daughter left her door open by accident and soon they were contacting to make sure everything was all right.
The staff is very courteous and customer service oriented. They just need to take a little more ownership by keeping the lobby tidy and the coffee area clean.

Room Tip: The rooms facing the Sky Garden have a better view.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, January 8, 2013
Dear guest:

We appreciate your nice comments, we are always working for give you the best service. Thank you and we hope to see you again.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 2, 2013

This hotel is literally connected to the airport. I booked this hotel for a layover and was pleasantly impressed. Nice clean rooms and the food service wasn't half bad! It was pretty good and I wasn't expecting that. The staff here is amazing and very friendly. There's also a sky bridge that connects the hotel to the airport which was convenient however, I didn't get to go there since it was a different terminal. Great experience!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, January 3, 2013
Dear guest:

We appreciate your comments. Thank you for stay with us and we hope to see you soon.
Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Williams Lake, British Columbia, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 29, 2012

When arrive in a new city late at night I don't like to have to travel all over town to find a Hotel...the Courtyard accomplishes this with style. I know the hotel is only 8 months old, I liked that as well. The staff handled thetired travellers quickly...got us in our roomand fed. I liked it. Crisp sheets, a pleasant courtyard view...sound sleep and off to Oaxaca

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, January 2, 2013
Dear guest:

Thank you for your comments, we appreciate them. We hope to see you soon.
Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Escazu, Costa Rica
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 24, 2012

On arrival at the airport waiting for me at the exit took me to a small office in Terminal 2 awaiting transport to the hotel (which is free)
Everything was perfect, the staff very friendly from who helped me with my luggage on arrival, the two very friendly receptionist informed me every day very well how to get to the places I wanted to know, they recommended restaurants, places to buy souvenirs and even bars.
The hotel is close to the terminal 2 to less than 4 minutes, the metro station (air terminal) you can walk very close, bus station, the historic center of the city is very close. This was a very good experience, without thinking I will stay again in this hotel on my next visit to Mexico City.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, January 2, 2013
Dear guest:

We are glad to know that you spent a good time with us and that you are considering our hotel for your next visit in Mexico city. Thank you for your great comments. We hope to see you soon.
Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 23, 2012

This hotel is situated at terminal 1 at Mexico city international airport. Eventhough yuor flight is arriving to terminal 2, the Courtyard is the best option. It is the newest hotel in the aerea, it has excellent service and nice, quiet and comfortable rooms. Nice restaurant, 24 hour dining room service.
If you arrive to terminal 2, they offer transportation to terminal 1. You just have to look for their small registration in T2 and they will take you directly to the hotel, which is a five minute ride.
The price for this hotel is usually cheaper than the Hilton or NH and it is a nicer hotel.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, January 2, 2013
Dear guest:

Thank you for your nice comments. We always work to give the best service to our customers. We hope to see you again.
Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quito, Ecuador
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 18, 2012

I booked this hotel because I had an early flight to take and I was arriving from Cancun.
If you arrive on terminal 1 like I did, they have an office that will check you in and give you complimentary transportation to the hotel in T2. It was great since all I did was take the keys from the front desk and go to my room.
Rooms are quiet you dont hear any place or noise. The view is awful but I was there to sleep and that was it. Rooms are clean and feature a TV with HD channels and a nice desk.
The walking distance to T2 is really short and it is way faster than coming from the city. And cheaper too.
The bad thing... This place STINKS at 4am. Really, really stinks. I hated it.

Room Tip: Get a room near the elevator if you are short on time or carrying large bags.
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Manager at Courtyard Mexico City Airport, responded to this review, December 20, 2012
Dear guest:
Thank you for your nice comments, we are sorry to know that you had an inconvenient, we are going to work on it so the next time you come you have a better experience. We hope to see you soon.
Regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Mexico City Airport

Address: Sinaloa 31 | Penon de los Banos, Mexico City 15520, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Mexico City
#4 Business Hotel in Mexico City
#9 Romantic Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard Mexico City Airport 3.5*
Number of rooms: 288
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Also Known As:
Courtyard Mexico City Airport

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