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“Airport access is unparalleled” 4 of 5 stars
Review of Camino Real Aeropuerto

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Camino Real Aeropuerto
3.5 of 5 Hotel   |   Puerto Mexico 80 | Col Penon de los Banos, Mexico City 15520, Mexico   |  
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Hotel amenities
Special Rate
Free room upgrade
Ranked #191 of 295 Hotels in Mexico City
Long Beach, California
Level Contributor
107 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Airport access is unparalleled”
4 of 5 stars Reviewed June 16, 2014

The Camino Real Aeropuerto in Mexico City is connected to the airport itself via a tubular walkway so no taxi, tram, or even outside movement is necessary to reach the hotel lobby. If you arrive internationally you need to walk a bit as the hotel connects to the domestic portion of the terminal. But the terminals are all part of one big indoor connected complex. Rooms are standard hotel quality and while some of the carpet is worn and a ding or two can be located if you insist on digging around, this property is much better than the reviews I read by some people. A lot of flight crews use it, if that means anything. Regarding the lines for check-in, one person was in front of us and we waited no more than one minute. We arrived around 3-ish in the afternoon and there were no problems, rooms were ready and clean. Later in the evening, the time it seems people are claiming long slow moving lines, we saw none of it. Regarding the language thing commented on by some, the front desk staff spoke English. Period. In the bar a bit of Spanish helps, but let's face it, "Margarita" or "Beer" are nearly universally understood. Catching a taxi to more tourist friendly parts of the city was easy out in front of the property, and if you want they can arrange an expensive but nice hotel car with an English speaking driver in a few minutes to cart you around (the cars are on site). However, if you use a taxi you flag down yourself be sure that the license plate starts with an "A" or a "B." You can also go back across the tube into the airport and arrange a sitio taxi there. Taxis generally don't have English speaking drivers so be sure to get everything negotiated before you hop in and leave. Or speak Spanish. We ordered up a pot of coffee in the morning and it was very good and delivered promptly. WiFi is pay-for. However, the airport has free WiFi.

Room Tip: We were on the back side of the property, and perhaps because of the that there was no extraneous no...
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  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 reviews from our community

Traveler rating
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    189
    107
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Barranquilla, Colombia
Level Contributor
116 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed June 6, 2014

PROS:
Good hotel for a plane delay or short stay since it's right next to Benito Juarez airport; you don't even need to take a taxi. Nice restaurants and a very well equipped gym. Nice and helpful staff.
CONS:
A bit expensive for what's included in the rate. If you want breakfast and internet connection, be ready to pay around US$225. Internet is given with a 24hr code so every day you must ask for a new one. Rides taken from the hotel change rates daily (same destination)...its like they charge just what comes to their mind. There are no malls or tourist areas nearby.

Room Tip: Ask for a room in the main building.
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  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 21, 2014

I missed a connection from the US to South America due to bad weather in Mexico City (we were about to land during windy, haily thunderstorm and the pilot aborted!) and Aeroméxico was nice enough to put us up here for the night. I arrived at about 4am, but was able to sleep in late (2pm checkout was much appreciated!). The room and hotel in general seemed a bit dated but on the whole was alright.

The hotel is literally connected to terminal 1, so it is very convenient for anyone who is flying out after their stay.

I have never seen security like this in a hotel; there were two guards at the entrance with assault rifles and the hotel was full of federal police. I live in Brazil and have never seen anything like it. Makes you wonder what they are protecting against...

I give extra marks for the breakfast buffet which was huge and varied, with many delicious Mexican options.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
39 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 17, 2014

The hotel is located right across the street from the airport. You can even cross the bridge and don't have to wait for transportation.
The rooms are slightly small but a comfortable size for an overnight stay. Room service was fast and service was great.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Phoenix, Arizona
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed May 13, 2014

We got 14 hour layover on our way from Peru back to US so we decided to book hotel overnight and stay here. The hotel grounds are very nice and rooms are clean and spacious. The hotel is conveniently located right at the airport so you don't have to even go outside if you don't want to. Great service.

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moss, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 28, 2014

It is super convenient - I walked from the immigration to the check-in within 10 minutes. The room could be a candidate for refurbishing but was clean, quiet and the bed was comfortable. I got in late and left by 5 AM so did not check out other details of the hotel. I would stay again.

  • Stayed January 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonao, Dominican Republic
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 21, 2014

Truly a disappointment. I spend over 250 days in hotels around the world for business and every business travel expects the basic from a hotel when the reservation is made. In my opinion the hotel is not even in the class of a Super 8. The hotel was very poorly maintained, the price of the room was truly not correct for the services provided and the environment was not open. During my one stay I noticed over 100 or Mexican Federal police trainees running up and down the halls. Bringing away the attention of the hotel guests and the elevators were full which meant long wait times if you needed a ride to the upper floors. Overall I will make plans to stay in another hotel becuase this hotel in my opinion owes me a refund for services not provided.

Stayed April 2014, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie A, Director Comercial at Camino Real Aeropuerto, responded to this review, July 4, 2014
Google Translation
Buenos días de antemano me apena saber que no la paso bien, efectivamente como operativo de vacaciones el gobierno reforzó la seguridad del AICM, y nosotros fuimos hotel sede, lo que si le puedo comentar es que siempre se comportaron bajo las reglas establecidas, y de una manera educada en todo momento. Gracias.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Camino Real Aeropuerto

Address: Puerto Mexico 80 | Col Penon de los Banos, Mexico City 15520, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #191 of 295 Hotels in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Camino Real Aeropuerto 3.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Camino Real Aeropuerto Hotel Mexico City
Camino Real Aeropuerto Mexico City

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