I had read all the reviews here before booking this hotel, and chose it for the location and the free internet access in the room. During
my stay, the internet access worked on the first day, but then did not work for the rest of my (four night) stay. This was a major disappointment for me, as I had a lot of work to do online, so that biased me a bit against the Mision Reforma.
On the topic of internet, they have disconnected the hardwired Ethernet connections in the rooms, and the only available connection is wifi. Those rooms near the center (near the elevators) seem to get the best signal. If the internet is not working, I found free internet at a restaurant named VIP's nearby.
The business center of the hotel has a couple of internet terminals, but beyond that, it is pretty useless.
The location of the hotel is pretty good - it is on the Reforma right at the statue of Columbus (Colon). The walk to the nearest metro (Hidalgo station) is about 10 minutes - it is three (long) blocks. You can also take a "colectivo" bus along the Reforma for just a few pesos.
For me, one of the highlights was the shower! The water pressure was terrific and the temperature great. I find that important after a long flight.
The rooms are a bit dated, but large. My room had a strange 1970-era orange/blue combination. The rugs could use a good replacement, but I found the hotel to be clean and the accomodations very acceptable.
Television with the normal Mexican channels plus CNN. Refrigerator (for the mini-bar, but accessible) and safe included.
On my last night at the hotel, the air conditioning stopped working. I called the front desk, and was told that they would 'call maintenance' - this was the last I heard of it until I checked out the next morning and was told the entire hotel had no A/C that night. The windows do not open, so this was a bit unpleasant.
Overall, I wanted to like this hotel - the staff were generally pleasant, the location was generall OK, and the surrounding area was acceptable. But I really just was never totally satisfied with the hotel. Next time, I will look elsewhere.
- Official Description (provided by the hotel):
- On the renowned Paseo de la Reforma. ... more less
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- Also Known As:
- Mision Zona Rosa Mexico City Hotel Mexico City