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“Excellent experience! great place” 5 of 5 stars
Review of The Westin Santa Fe Mexico City

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The Westin Santa Fe Mexico City
4.0 of 5 Hotel   |   Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico   |  
Hotel website
  |  
Hotel amenities
Special Rate
Free Room Upgrade
Ranked #16 of 279 hotels in Mexico City
Mexico city
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
“Excellent experience! great place”
5 of 5 stars Reviewed May 12, 2013

I stayed here for one week due to a business trip. The hotel is great, excellent service, beautiful rooms, good location, comfortable and totally friendly staff. I can not complain about anything.
Breakfast is a dream, fruit, fresh bread, eggs made to order, amazing!
i will be back soon and totally will stay here again.

Room Tip: Top floor Can be hot due to sun all day long, so keep the curtains closed.
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, May 13, 2013
Dear Trip Advisor Companion,

We thank you very much for posting your positive review about The Westin Santa Fe Mexico City.

We are happy to know that we meet our goal again. It isgreat to know that your experience was extraordinary and that you will think in The Westin Santa Fe as your first option for your visits to Mexico City.

We are ready to welcome and revitalize you again.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Panama City, Panama
1 review
5 of 5 stars Reviewed May 2, 2013

I stay at the Santa Fe Westin everytime I go to Mexico on business. The service is very friendly, the rooms are lovely..the heavenly beds are always heavenly and the facilities are pleasant and good. Also it's in the park plaza and it is simply divine to be able to roll out of the hotel and on foot and have options to eat or go to the movies without stress in this usually traffic infested city!

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, May 6, 2013
Dear Tania,

We thank you very much for posting your positive review about The Westin Santa Fe Mexico City. We are delighted to know that all your senses were satisfied during your recent experience with us.

We are really pleased to read that the atmospher covers your needs and to know that we are your first option during your visits to Mexico.

The Hotel is located in a very privileged area, with top notch restaurants at a walking distance, entertainment and shopping options of the best quality with no worry to think about the road traffic or safety.

We are expecting to welcome you again at The Westin Santa Fe Mexico City.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, District of Columbia, United States
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 26, 2013

We started on shaky grounds but ended up being one of my favorite hotels in Mexico City. Highly recommend it! Specifically one of the hotel drivers called Lirio. She took very good care of me making sure i make all of my meetings on time etc. I always stay here when I am in mexico city.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, April 29, 2013
Dear Amaya,

Thank you very much for sharing your comments with the Trip Advisor community regarding your experience at The Westin Santa Fe Mexico City.

We know that you are know a regular guest at the hotel. As one of our regular guests, we make sure that your requests are fully covered.

It is a pleasure to create personal experiences for you. Looking forward to welcome you again at The Westin Santa Fe Mexico City.

Sincerely Yours.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 23, 2013 via mobile

Wonderful bedrooms, awesome terrace qith jacuzzi, incredible staff, at the most exclusive zone, you cant ask for a better place, i really enjoyed it! Quick personalized service, i enjoyed the spa an the infinitum pool, but also the viewa, you a cinema, a starbucks, and lots of restaurants just across the hotel and you are 5-10 minutes away from mexico's high life cucine and noghtlife

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, April 24, 2013
Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

It is wonderfull to know that we achieved our goal of creating a personal experience for you. All the associates at The Westin Santa Fe Mexico City are oriented to provide a unique service.

We will love to welcome you again in the near future.

Sincerely Yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2013

This place is great mostly for business trips, because its in a commercial zone, not very touristic. I've really enjoyed the comfortable beds, awesome showers, nice view, great spa, very good service. to sum up, I felt at home!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, April 23, 2013
Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

We appreciate for taking your the time to send us your feedback, it is nice to know that your experience was great and we accomplished our goal of making you feel at home.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paro, Bhutan
Top Contributor
64 reviews 64 reviews
22 hotel reviews
Reviews in 42 cities Reviews in 42 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 21, 2013

What you expect from a Westin. Clean and Nice Room. Excellent Breakfast. Nice shopping center across street with good dining options.

Meeting Rooms were nice with good catering although below ground so no natural light.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, April 22, 2013
Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your experience at The Westin Santa Fe Mexico City.

We appreciate taking your valuable time to send us your feedbacks, it is nice to know that your experience was great.

It will be a pleasure to welcome you again at The Westin Santa Fe in the near future.

Sincerely Yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 21, 2013 via mobile

Everthing was perfect, the hotel is beatiful, the common areas are good.
The rooms are really clean, the food is good, the service is amazing.
Its well located, the staff is very accessible, they respected any need you have.
I herebly recomend it

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jose D, Gerente at The Westin Santa Fe Mexico City, responded to this review, April 22, 2013
Dear Trip Advisor Companion,

Thank you very much for sharing your positive comments regarding your recent experience at The Westin Santa Fe Mexico City.

It is a fundamental part of our philosophy to create personal experiences for our guests, which is why all of us at The Westin Santa Fe Mexico City are oriented to provide a unique service.

It will be a pleasure to welcome you again in the near future.

Sincerely Yours.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Westin Santa Fe Mexico City

Address: Javier Barros Sierra 540 | Lomas de Santa Fe, Mexico City 01210, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Mexico City
#9 Business Hotel in Mexico City
#10 Luxury Hotel in Mexico City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Santa Fe Mexico City 4*
Reservation Options:
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Also Known As:
The Westin Santa Fe Mexico City Hotel Mexico City

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