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“Good stay” 4 of 5 stars
Review of Zocalo Central

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Zocalo Central
3.5 of 5 Hotel   |   Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)   |  
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Ranked #29 of 287 Hotels in Mexico City
Millbrook, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Good stay”
4 of 5 stars Reviewed March 7, 2013

Stayed 3 nights on the start of our organised tour of Mexico. Brilliant view of the Zocalo and the Cathederal. Restaurant has fantastic views of the city and beyond. Rooms adequate for our needs. Staff very helpful, restaurant menu was very good and varied. Plenty to see and do in the area. Restaurants around the hotel plentiful and varied. Also reasonably priced. Our room was on the street side, was a bit noisy though.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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410 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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UK
Top Contributor
134 reviews 134 reviews
45 hotel reviews
Reviews in 54 cities Reviews in 54 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed February 19, 2013 via mobile

The hotel is on the corner and the restaurant /bar overlooks the square. Breakfast buffet - good, other moaned about coffee but never drank it myself. Nice rooms, clean hotel, good supply of toiletries. For convenient location it's perfect.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed January 27, 2013

We spent one night here before Cuba. The room was very small and so was the double bed. Other than that very very central clean and welcoming. The staff at the desk were helpful and there are ATMs in the foyer coffee machine in the room was welcoming first thing in the morning. Doubt I would stay more than two nights due to the size of the room. Don't get a room facing the street as you will be up all night with traffic of cars and people.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Zocalo Central, responded to this review, July 23, 2013
Dear Debbieperth,

Thank you very much for taking the time to share your comments online. I was delighted to read your review and your very kind comments regarding the staff and I am happy that you found our hotel to be clean and welcoming.

However, I am sorry to hear that you didn't find your room to your liking. Please accept our sincerest apologies for the dissatisfaction this has caused you. We take our guest comments very seriously and always strive to provide comfortable accommodations.

We appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future and make your stay as best as it can be.

Sincerely,

Dhan M
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas, USA
Top Contributor
130 reviews 130 reviews
78 hotel reviews
Reviews in 81 cities Reviews in 81 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed December 8, 2012

I had a brief stay in the Zocalo HI and I was really happy with it.
Pros:
Outstanding location alongside the world's 3rd largest public square
Friendly service
Free Wi-Fi
Free computers with printer in the lobby
Reasonably priced snack bar in the lobby
Comfortable Beds

I really don't have a con other that it takes a little long to get to the hotel from the airport during rush hours.

Some other notes: The taxi to the airport is M$195 and the return is M$165. Both were reliable and fine. There are plenty of restaurants within walking distance of the hotel.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 7, 2012 via mobile

If it weren't for the incredible view from their restaurant balcony, we would have left after we checked-in and walked into our room. The rooms are the smallest I've been in for years, and the beds being the worst part of that. They are smaller than a double bed, and the mattress was horrible.
We had a lot of luggage, as have been traveling for a month now, and there was no where to put it... Our stuff was everywhere!!

The service staff were relatively friendly, but dissappinting that they didn't offer any suggestions for activities or sightseeing.
Instead we went to the Best Western around the corner and booked our day tours there as they have a tour desk on site.

As mentioned the view from the terrace if this hotel is amazing! It makes it worth putting up with the bed. As we know no Spanish, we are most of our meals there for 3 days, and the food was great... Reasonable prices too,

You won't help yourself from spending most of the time there hanging over the balcony and looking over the Zocalo.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 2, 2012 via mobile

Just finished a 2 night stay. As from prior reviews, the view from the restaurant of the Plaza de la Constitución is not to be missed. Didn't have breakfast, but had lunch and dinner, both okay, and when compared to similar in Australia, very well priced. We found the staff both on the front desk and in the restaurant to be friendly, efficient and very patient with our questions. Location - fantastic.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 22, 2012

Very well location, in the center of Mexico !
Staff very friendly and smiling.

But no way to stay there for business, when you need to rest in the evenings or the WEs:
- On the 22th of November, a party happened in the 6th floor in the evening, no way to sleep !
- On the WEs, as the hotel is very near the center, many people shouting, dancing and so on in the streets, so no way to sleep further than 9 a.m. !

Good hotel for tourism, to avoid absolutely if you go there for business !

Room Tip: Do not take the 312: a very small window only ...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zocalo Central

Address: Avenida Cinco De Mayo 61 Col. Centro, Mexico City 06000, Mexico (Formerly Holiday Inn Mexico Zocalo)
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Family Hotel in Mexico City
#22 Romantic Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Zocalo Central 3.5*
Number of rooms: 105
Official Description (provided by the hotel):
Discover a peaceful oasis in the heart of Mexico City's celebrated Plaza de la Constitucion (or the Zocalo, as it's often called).Zocalo Central Hotel expertly blends traditional splendor with modern comfort and unforgettable city vistas, creating a hotel experience that will delight and inspire both business and leisure travelers. Housed within a charming1890's-era building, our hotel offers 105 lovingly refurbished rooms and suites, some of which provide wonderful views of the plaza. Allow our caring hotel staff to pamper you with a range of fabulous services, and take advantage of excellent amenities. Of course, no visit to our hotel is complete without a trip to ourroof top restaurant, Restaurante Balcon del Zocalo. Our elegant restaurant terrace overlooks the world-famous Zocalo; it's a popular spot for both hotel visitors and city residents. Last but not least, our central location in the heart of MexicoCity's most important square makes it easy for you to discover all of the wonderful attractions that the city has to offer. Our hotel is eight miles to the Mexico City International Airport, and we're within walking distance of many shops and restaurants such as The "Casa Churra". Our hotel Concierge is available any time, day or night, to answer your questions or to provide suggestions for things to do and see. Treat yourself to a hotel stay that you won't soon forget, in a city that will capture your imagination. We look forward to welcoming you to Zocalo Central Hotel. ... more   less 
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Also Known As:
Holiday Inn Mexico City Zocalo Hotel Mexico City
Mexico City Holiday Inn
Zocalo Central Mexico City

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