If it weren't for the incredible view from their restaurant balcony, we would have left after we checked-in and walked into our room. The rooms are the smallest I've been in for years, and the beds being the worst part of that. They are smaller than a double bed, and the mattress was horrible.
We had a lot of luggage, as have been traveling for a month now, and there was no where to put it... Our stuff was everywhere!!
The service staff were relatively friendly, but dissappinting that they didn't offer any suggestions for activities or sightseeing.
Instead we went to the Best Western around the corner and booked our day tours there as they have a tour desk on site.
As mentioned the view from the terrace if this hotel is amazing! It makes it worth putting up with the bed. As we know no Spanish, we are most of our meals there for 3 days, and the food was great... Reasonable prices too,
You won't help yourself from spending most of the time there hanging over the balcony and looking over the Zocalo.