This was by far the worst stay. So bad that I left within a week though I was supposed to stay for 2 months.
Start with the location, in one word NOISY at any time of the day/night.
The front desk staff; extremely unhelpful. Didn't have numbers of local taxis'. Refused to keep them as they expect you to take their taxi service. They keep going back on their commitments. They started with a rate and then slipped in a one time stay fee. They initially said we do not charge to scan and send emails and then said they would charge me. They refused to serve breakfast in the room when the days were so cold that it was difficult to eat it on the terrace. The lady who runs it is the worst service executive. Absolutely zero service understanding, politeness or flexibility The one guy who knew anything about service was Alberto, the guy who served as breakfast.
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- Also Known As:
- Plaza Suites Mexico City Hotel Mexico City