Me and my family stayed here for 10 days in January visiting Mexico, let me tell you that we would not stay at any other hotel but the Plaza Suites. The hotel is situated on Reforma Avenue not that far from the historic district and zona rosa(which is a big tourist area). The building the hotel is in is mostly condos but the hotel occupies 4 floors p1 p2(which is the 13th floor) p3 and the lobby. The main entrance to the hotel is behind reforma on a side street where there are two security desks with elevators which the one that faces a security booth is where you want to go to get to the lobby.
We stayed in room E213 which is a corner room with 2 bedrooms and 2 bathrooms, a good size kitchen with a stove and oven and a full size refrigerator and freezer, dining room table and living room. Don't worry about not having pots and pans and plates since all is provided for you, and they provide dish soap and sponge to clean the dishes. The staff is great and will bend over backwards for you, ex. we did not have pot holders for baking so my dad motioned this to the staff and by the time we got back to the room they had gone out and bought pot holders for us.
The room itself is great with plenty of space and amazing views, but there is a down side. 1. Only the bedrooms have ac. 2. Because the room is on a corner and it has so many windows when the sun rises the room tends to heat up very fast so you need to open the windows yo catch a breeze to cool of the room. 3. the hotel is green so everything is energy efficient so to turn on the lights you need to put your room key in a slot next to the door to turn on the power. 4. The washing machine also doubles as a dryer so it takes some time to dry your clothes depending on how many clothes you have.
On the plus side there are many good things about the hotel. 1. It is in a great location with many restaurant near by and a money exchange place just around the corner. 2. When you check in you are given a i pad to use during your stay. 3. The hotel is kid friendly with a play room and a pool. 4. The hotel is very safe with 24 hour security. 5. If you are driving a car or if you want to have family come over for a visit the hotel provides each room with 2 parking spots in the garage which is a huge luxury for any hotel in Mexico City. 6. The staff is very friendly and willing to do anything to improve your stay.
In closing I would like to say that we really enjoyed our stay at the Plaza Suites and we can say that there is no better place to stay in Mexico City.