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“Perfect boutique hotel!” 5 of 5 stars
Review of Las Alcobas Mexico DF

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Las Alcobas Mexico DF
4.5 of 5 Hotel   |   Presidente Masaryk 390A | Col. Polanco, Mexico City 11560, Mexico (Polanco)   |  
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Ranked #1 of 293 Hotels in Mexico City
Beverly
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Perfect boutique hotel!”
5 of 5 stars Reviewed July 27, 2014

My girlfriend and I just returned from a fantastic visit to Mexico City. I genuinely feel grateful we selected Las Alcobas for a multitude of reasons. First of all the location was great. We went for a jog from hotel through Chapultepec Park and there are so many historic sites and museums My girlfriend and I just returned from a fantastic visit to Mexico City. I am so thrilled that we selected Las Alcobas for a multitude of reasons. First of all the location was great. We went for a jog from the hotel through Chapultepec Park and there are so many historic sites and museums within walking distance of the hotel, not to mention tons of shops and hip places to eat and drink close by.
As it relates to the hotel itself, I was consistently amazed at the fact that virtually no detail was spared, from the designer soaps, touch screen radio/phone, electric blackout shades. The furnishings in the room and hotel itself were impeccable and I loved the Jacuzzi and multi-head shower set up.
The staff was superb and extremely helpful. The breakfasts were amazing as were the hotel restaurants Anatol and Dulce Patria. The gym was compact and had everything I needed for a quick workout.
I would not think twice about returning to Las Alcobas on my next visit to Mexico City!

Room Tip: Pretty sure not a bad room in the place
See more room tips
  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 28, 2014
Dear Guest,

Thank you for taking the time to write your comments. We are glad that you enjoyed our helpful staff, the location and design of Las Alcobas.

We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Canberra, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 25, 2014

Las Alcobas can only be described as Mexico's city's 'little gem'! Located in the exclusive area of Polanco and away from the hustle and bustle of downtown; this stylish boutique hotel has it all.The rooms were exceptional, wifi was fast and the bathroom amenities were of a very high standard. All the staff were warm, professional and friendly. Their suggestions, advice and care made our first time visit to Mexico DF a truly memorable one. Food at the both restaurants was excellent and the service impeccable. Thank you Las Alcobas for making our stay so special.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 28, 2014
Dear Guest,

Thank you so much for your comments! We are delighted that you enjoyed your time with us. We so glad that you were truly able to appreciate all the we have to offer.
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.
Kindly,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 22, 2014

Sometimes boutique hotels can have attitude and also not have all the services one could want but at Las Alcobas everything exceeded expectations. Warm yet highly professional service, outstanding(truly) food at two restaurants, concierge who really new the ins and outs of the city. The staff's suggestion were spot on and their guidance, in terms of when to hire a cab or simply walk, was extremely helpful. Everyone was helpful...The room was spotless and stocked with high quality organic soaps and other amenities. The shower and toilet were state of the art with the shower having three different options and the toilet even had a warm seat and bidet functionality! The location was perfect for our needs and interests, too. I would absolutely stay here on my next visit to Mexico City.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 24, 2014
Dear Guest,

We are delighted that you have enjoyed all we have to offer at Las Alcobas! Thank you for taking to the time to come and stay with us. Our entire staff will be very proud to hear your comments and keep up the good work!
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Miguel de Allende, Mexico
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 12, 2014

Very nice hotel. Great restaurants. Contemporary but very comfortable interiors. The staff was attentive and helpful from check in through our entire stay.

We will return. Highly recommend this hotel even with the improvements which are being made to Presidente Mazaryk Boulevard.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 16, 2014
Dear Guest,

We thank you for recently staying with us and also for having taken the time to share your wonderful comments.
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.
Sincerely,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 9, 2014

This stylish city hotel is located in the hip Polanco area of Mexico . It is close to many high-end fashion boutiques and several restaurants are within walking distance. The only drawback is that the entire street has been under construction for the past 6 months (with no definite end date) so taxis have to take several detours and can only drop guests at the corner.
The rooms are modern and stylish, with wood and chrome finishes, echoing the sleek contemporary vibe of the main lobby.
The bathroom featured a rain shower and a jacuzzi tub as well as a heated toilet seat with bidet and dryer.
The hotel has two restaurants, one of which is a hip Mexican-fusion restaurant Dulce Patria. The hotel service staff is very friendly and accommodating. The concierge was very helpful and he recommended a great local restaurant for dinner, Gusina Oaxaca. We also appreciated the small touches at the hotel such as their wake up service which includes delivery of fresh coffee, complimentary non-alcoholic drinks and snacks in the mini bar and complimentary samples of their spa soaps to bring home. The breakfast that came with the room included a fruit platter, juice, and some pastries, although one could order more substantial breakfast fare at an additional cost.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 11, 2014
Dear Guest,

We deeply appreciate your time to write such a great review.

We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 27, 2014

We changed our travel plans to specifically include a 5 night stay at Las Alcobas, and we are so happy we did.
Based on previous TA write ups - the experience was wonderful on so many levels.
Yes, the hotel is small and "boutiquey" (our personal preference), well appointed and homely with lots of thought into the little extras that make a difference, BUT the outstanding feature of this hotel and it's real point of difference is the sensational staff!
Whoever has do w the hiring for this hotel should be commanded.
Every staff member we came in contact with was genuinely happy and friendly and went out of their way to assist in any way they could.
We saw, ate and experienced things that we will remember forever solely because of the insightful recommendations of the staff.
We send bouquets to Leo, Laura and Chief Concierge, Aaron for going over and beyond your role. We will miss you and look forward to a return.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 1, 2014
Dear Guest,

Thank you so much for your positive comments! We are delighted to hear such wonderful feedback about our staff. We will make sure to let them know!
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.

Sincerely,

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 27, 2014

This is a wonderful hotel. The staff are excellent and the rooms are high-tech and well designed. The concierge was knowledgeable and cheerfully helpful. On checkout, we disagreed with a charge on our room bill and it was quickly removed with no argument (the mark of an excellent hotel manager). Highly recommended on all fronts.

Two side notes - (1) we slept better at this hotel than we have in any other hotel I can remember and I even wrote down the name of the mattress and sheets so I can try to reproduce our Las Alcobas bed at home; (2) our stay included massages which were very very good.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LasAlcobasDF, Director of Sales at Las Alcobas Mexico DF, responded to this review, July 1, 2014
Dear Guest,

Thank you for taking the time to write such a detailed account of your visit with us! It is a pleasure to hear that you were happy with our service, our team will be pleased to know that.
We are glad that you enjoyed our guest amenities in the rooms such as the beds. Thank you again for sharing all your constructive comments.
We look forward to welcoming you again at Las Alcobas in the near future hoping you consider us as your “home away from home” when you are traveling to Mexico City.
Kindly,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Las Alcobas Mexico DF

Address: Presidente Masaryk 390A | Col. Polanco, Mexico City 11560, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Mexico City
#1 Business Hotel in Mexico City
#1 Luxury Hotel in Mexico City
#13 Family Hotel in Mexico City
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Las Alcobas Mexico DF 4.5*
Number of rooms: 35
Official Description (provided by the hotel):
Designed to resemble a private residence, Las Alcobas has unique features that lavishly exude warmth and comfort, hand-selected details to enhance and enliven your senses, and the calm serenity of being at ease in your environment… These are the ingredients to a refined Mexico City hotel experience. For business and leisure travelers, its 35 guestrooms and suites reflect the hotel’s commitment to quality and the highest level of attentive service imbued with unparalleled comfort with luxurious accommodations that await you in Mexico City in state of the arts guestrooms and exceptional bathrooms. Las Alcobas, a small luxury grand hotel in Mexico City, is composed of both architectural as well as aesthetic exquisiteness, while simultaneously offering the utmost service with its symphonic melding of personalized amenities, including two restaurants, and complete attentiveness to its guests. ... more   less 
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Also Known As:
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City

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