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“Paradise in the city” 5 of 5 stars
Review of Hotel Casa Gonzalez

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Hotel Casa Gonzalez
Rio Sena 69, Mexico City 06500, Mexico   |  
Hotel website
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Hotel amenities
Special Deal
Free Breakfast
Ranked #15 of 279 hotels in Mexico City
Bayamon, Puerto Rico
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Paradise in the city”
5 of 5 stars Reviewed April 23, 2012

Comfortable, well located, quite, lovely place to stay. If you prefer small well serviced hotel rather than big chains this is your choice in Mexico City. I love the garden, the room and breakfast (Chilaquiles rojos are the best). Even my family that lives in Mexico City couldn't believe a place like this existed so close to the Zona Rosa and Reforma Avenue. Casa González will be my choice every time I'm in Mexico City.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
j_ortiz_moore, Owner at Hotel Casa Gonzalez, responded to this review, April 24, 2012
Thank you for your very kind review, it motivates us to keep on improving.
Jorge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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334 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
San Miguel de Allende, Mexico
Top Contributor
72 reviews 72 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 7, 2012

Excellent location at very reasonable prices but you need to be careful about the room you get because the area is at times noisy and if you are next to the street then it could be an issue. This is an old house with some 30 rooms and each of them is different. I stayed in room 129 at about $90 dollars/night and with the exception of the noise (in spite of facing the interior patio) and some mosquitoes, it was fine for a short stay.

You can practically walk to every single landmark or, simply, take a taxi which - except for the so called "sitio" and radio taxis - are inexpensive and safe for the most part. Just avoid the ones called "piratas".

Everyone working at Casa Gonzales was extremely cordial and helpful. Getting a taxi, giving directions, coordinating tours or any needed information, all the ladies at the front desk did a splendid job. Continental breakfast is included but for an extra amount you could have a succulent one.

There are several computers for the use of the guests but you can use your own computer (WiFi) throughout the hotel as well. You can get lunch and dinner if you make a previous arrangement for that. A beer or a Capuchino would be available and served at the nice interior patio surrounded by all type of plants and flowers.

PELUCH

Room Tip: Get a room facing the interior patios
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
j_ortiz_moore, Owner at Hotel Casa Gonzalez, responded to this review, April 10, 2012
Thank you for taking the time to post your review, we are always eager to hear your opinion.

Unfortunately this time of the year we do have some mosquitoes, we will work harder at controlling them.

Concerning the noise, we are working on soundproofing our rooms. most of the rooms facing the street already have a double pane sealed window or thick glass.

We hope to have the pleasure of having you stay with us in the not so distant future.
Jorge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2012

Staff was fabulous and the location can't be beat. Very central and just a couple blocks off the Reforma. Rooms were comfortable clean and spacious. The safe didn't work. Since it is two old haciendas joined together it has a nice feel to it. Breakfast was more than adequate

Room Tip: We paid a little extra for a large room opening onto the courtyard. It was a very peacful place so c...
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
j_ortiz_moore, Owner at Hotel Casa Gonzalez, responded to this review, April 4, 2012
Thank you for your most kind review. I am sorry that the safe in the room was not working, we will have all safes checked more frequently.

We hope to have the pleasure of having you stay with us once more in the near future.

Jorge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane Australia
Top Contributor
118 reviews 118 reviews
70 hotel reviews
Reviews in 72 cities Reviews in 72 cities
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed April 1, 2012

We are v happy here though our room is beside the street -a bit noisy. There is internet wifi in the room though can only get it to work in reception. Hot water in shower seems to be on a timer - runs out fast. Walking distance to many restaurants. Safe in room is good. Breakfast good continental juice, bread, tea, bread and jam.
Laundry was done promptly and delivered to our room 25ps a kilo. Wifi worked well in lobby. It is also possible to order meals at night - menu del dia.130 ps a head incl soup, mains and glass of wine. Bus just a couple of blocks. Metro a few more.
Staff are helpful - booked our bus tickets to the next destination.

Room Tip: Request a room away from main road
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, September 13, 2012
Thank you for your most kind review, I apologize it was not answering immediately. I want to let you know that based on your opinion we have replaced our Wi-Fi equipment and the signal should be better in all rooms. Old houses have thick wall that are not good for WiFi.
We hope to have the pleasure of having you stay with us again in the near future.
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Madison, Wisconsin
1 review
5 of 5 stars Reviewed March 20, 2012

We are blessed to have stayed at refined, genuine Casa Gonzalez. It is so near to everything - on foot or by the superb Metro. CG offers fine meals and accommodations that are spotless, comfortable, and tastefully furnished.
We cannot say enough about the concern and thoroughness of staff in answering diverse questions, providing maps, and even enabling us to obtain ballet tickets. Our locating Diego Rivera murals, the Art Deco-style National Post Office, the Arte Popular Museum etc. was vastly facilitated by CG staff.
We say "felicidades" and "hasta la proxima" to the wonderful Hotel Casa Gonzalez !

Room Tip: We recommend a room facing the inner court yard. Room 104 has a semi-private patio.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
j_ortiz_moore, Owner at Hotel Casa Gonzalez, responded to this review, March 23, 2012
Thank you for your most kind review. It is guests like you that motivate us keep on improving.
We hope to have the pleasure of having you stay with us again in the near future.
Jorge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2012

A lovely a retreat from the cacophony of the city, Casa Gonzalez feels like home away from home. The interior patio is filled with plants and bubbling fountains. Each room is unique, often adorned with beautifully painted portraits and antique furnishings. The staff is friendly and helpful, and the breakfasts are delicious.

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 23, 2012

This is not a chain hotel. This is a funky, clean, b. and b. - ish establishment where you see all the guests in the morning for breakfast around big long tables where you are served Mexican hot chocolate and can order chilaquiles for breakfast. Many of the rooms do not have TV, which I think is a plus. If you came to Mexico City to watch TV, perhaps the Hilton would be more your style. Please tip the help.

Room Tip: I had a room facing the street and was not bothered by noise.
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jorge O, Owner at Hotel Casa Gonzalez, responded to this review, September 13, 2012
Thank you for your most kind review.

I fully agreed with you, I do not like TV myself, that is why we did not have TVs in the rooms.

But we are changing that, many of our guests are requesting TVs. Because upstairs we are installing TVs in all the rooms; at this point about half of the rooms already have TV´s. So if you like watching TV, please let us know, and we will have a room with a TV for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Casa Gonzalez

Address: Rio Sena 69, Mexico City 06500, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#4 Best Value Hotel in Mexico City
#9 Family Hotel in Mexico City
#17 Romantic Hotel in Mexico City
#20 Business Hotel in Mexico City
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The most important is that we want to make this your home away from home, at an accessible price.Casa Gonzalez is four old homes surrounded by courtyards and gardens of different eras that have been adapted to make a home for travelers. The two original homes were built by the current owners grandfather in the mid 1920's.One of the houses belonged to a famous movie star, Lupe Velez (who married Johnny Weissmuller for a few years).The latest addition was built in the early 1940's by a relatively well know architect, Roberto Buenrostro, as his private residence. The guest house started operating in the early 30's by the grandmother and great grandmother of the current owners. ... more   less 
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Also Known As:
Casa Gonzalez Hotel Mexico City
Casa Gonzalez Mexico City
Hotel Casa Gonzalez Mexico City

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