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“Dirty. Internet did not work” 1 of 5 stars
Review of Hotel Del Angel

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Hotel Del Angel
2.0 of 5 Hotel   |   Rio Lerma 154, Col. Cuauhtemoc, Mexico City 06500, Mexico   |  
Hotel amenities
Ranked #237 of 289 Hotels in Mexico City
Las Vegas, Nevada
2 reviews
“Dirty. Internet did not work”
1 of 5 stars Reviewed June 12, 2013

For any price you do not want to stay at this hotel. Just don't do it. The 'free' Internet did not work. The tech the registration desk said would be right up never showed. The bed was a mattres on a slab and lumpy. No air conditioning. Bathroom was wet all the time as showering got the entire room swamped; no shower curtain. Even the TP was soaked. One plastic chair for use with a desk that was really a kitchen counter top attached to the wall. The carpet was dirty and of a material that could not be vacuumed or otherwise cleaned. A DUMP. BEWARE!

  • Stayed June 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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115 reviews from our community

Traveler rating
    6
    30
    29
    16
    34
See reviews for
17
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13
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlotte, North Carolina, United States
1 review
1 of 5 stars Reviewed November 18, 2012

The first night I was woken up at 4am. I was placed in the 2nd floor in a room that faced the street. When I woke up I saw what appeared to be the silhouette of a young lad hiding behind the huge window. That terrible experience changed me emotionally. The next morning I was placed in the third floor in a room next to the elevator. The rest of my week in that hotel was complete hell, and the worse thing was I could not afford to invest more money in another place. I was stocked here. I later realized that I could have stayed for the same amount of money in Zona Rosa a nice community opposite to the area where this hotel is. Do not waste your money here. Touring Mexico was such an enriching experience during the day only to be obscured by the spooky experience in this outdated hotel.

Room Tip: stay away from this hotel
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  • Stayed December 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roskilde, Denmark
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 20, 2012

Really horrible food, they treated us with the dinner-leftovers in the morning-buffet - but the staff was really nice though. We were upgraded to the suites for 8 days free of charge, those rooms were nice - the other ones not really good...

Room Tip: Only go for the suites, which are too expensive - so don't go...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keswick, United Kingdom
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
Reviews in 43 cities Reviews in 43 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 17, 2012 via mobile

Plenty of bars and cafes around the hotel, the staff were helpful with a very friendly porter. Our room was clean if dated with no air con although a portable unit could be requested. WiFi was fast and could be picked up from our room so good for researching maps etc. Buses up to Zocalo (main square) can be caught from the next street (Paseo de la Reforma) also the metro is a 10 minute walk away but felt unsafe after dark. On Sundays the traffic is closed off down La Reforma making a pleasant walk down to the Museum.

Stayed October 2012, traveled as a couple
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Santiago
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2012

The price is good ... BUT..
I Received my room and was dirty and the bathroom too. I told with lobby but i didn't have response.
The hotel have good location, no more.
The Bed is home made and the carpet is so old.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 17, 2012

This hotel is reasonably priced and the room was clean and comfortable except that it was very warm inside. The hotel gave us (for no extra charge) a big clunky air conditioning unit which did the job but made a lot of noise and so wasn't so suitable for leaving on at night while we slept. The room we had faced the main road, so quite a bit of noise from traffic. Staff were helpful and let us stay an extra hour after check-out. Location is good, there are lots of restaurants and cafes nearby. Breakfast not included in room price, which seems unusual here and a bit mean. Free Internet worked fine.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2012

small hotel nothing luxury. great service... it is the mexican motel 8,

Room Tip: ask for the 8 floor is remodeled and it is very nice...
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Del Angel

Address: Rio Lerma 154, Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #237 of 289 Hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Del Angel 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Del Angel Hotel
Del Angel Mexico City
Hotel Del Angel Mexico City

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