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“Dirty room and bathroom” 1 of 5 stars
Review of Hotel Del Angel

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Hotel Del Angel
2.0 of 5 Hotel   |   Rio Lerma 154, Col. Cuauhtemoc, Mexico City 06500, Mexico   |  
Hotel amenities
Ranked #236 of 289 Hotels in Mexico City
Santiago
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Dirty room and bathroom”
1 of 5 stars Reviewed August 1, 2012

The price is good ... BUT..
I Received my room and was dirty and the bathroom too. I told with lobby but i didn't have response.
The hotel have good location, no more.
The Bed is home made and the carpet is so old.

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    6
    30
    29
    16
    34
See reviews for
17
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13
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed April 17, 2012

This hotel is reasonably priced and the room was clean and comfortable except that it was very warm inside. The hotel gave us (for no extra charge) a big clunky air conditioning unit which did the job but made a lot of noise and so wasn't so suitable for leaving on at night while we slept. The room we had faced the main road, so quite a bit of noise from traffic. Staff were helpful and let us stay an extra hour after check-out. Location is good, there are lots of restaurants and cafes nearby. Breakfast not included in room price, which seems unusual here and a bit mean. Free Internet worked fine.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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El Paso, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2012

small hotel nothing luxury. great service... it is the mexican motel 8,

Room Tip: ask for the 8 floor is remodeled and it is very nice...
See more room tips
  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 16, 2012 via mobile

This hotel is in a GREAT LOCATION, but other than that needs a major makeover. The girl at the front desk could never be bothered despite their "we're here to serve you" motto. The rooms are dark & drab and the linens definitely need replacing as they have lots of stains. The hallways are kind of creepy at night as the motion light sensors don't always work. the shower stalls are small and with fixed shower heads that can't be adjusted, showering is not the most comfortable experience. Don't waste your time or your money!

Stayed March 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acapulco
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 5, 2012

Small hotel with a great location. Basic room with basic services. Free internet and free valet parking. Walking distance to great restaurants and parks. Nothing fancy but a simple place to rest.

  • Stayed December 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed November 6, 2011 via mobile

I arrived just overnight to catch a flight early in the morning. I had a paid night with expedia. I sent the reservation to the front desk, gave a printed copy, and they did no honored my reservation. The clerk of the front desk asked me to gave an open voucher for amennieties, which is a normal, BUT when i checked out on oct 31 st 2011. Efrain palmeros retained my original voucher and refused to give it me back, his argument was that maybe i could had cancelled my expedia reservation and they wouldn ' t be able to charge me if i had done such a bad thing. The staff doesn't speak englisg ( nor spanish, i am mexican) i talked with adriana ulibarri the general manager and she said that was te regular process for internet reservations. So, i hope the dont charge my crdit card and get my vouchers back. Is worth to pay a little more for a chain hotel there are some cheaps ones as well.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Del Angel

Address: Rio Lerma 154, Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #236 of 289 Hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Del Angel 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Del Angel Hotel
Del Angel Mexico City
Hotel Del Angel Mexico City

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