Trustable and devoted housekeepers, easy going and polite front desk staff. I stayed there twice in the last year for a total of about 12 days. I could leave for free some of my luggage when I went in Acapulco for 3 days then came back for some extra days. I did the same for some hours before heading to the airport. I didn't use the restaurant that seems o.k. There is no swimming pool.
Notice that there is a very friendly taxi driver frequently waiting at the entrance. He is a good source of information about where to go according to our interests.
I enjoyed the little elevator, the key card and the large LCD TV. It might have only 10-12 TV channels. From my room I could hear a loud noise that could be related with the bathroom fans of others rooms, it might happens once an hour. The room are simple with a medium size bathroom (not tiny), shower only.
Very secure hotel, I walk often by night when coming back from the metro nearby (around 5 minutes walk) and had no fear. The immediate surrounding isn't good looking as is Mexico but it is just 2 minutes (walk) away.
I did book with octopustravel.com and had no problem.
There is no room on the first floor (more secure) and I always ask the 4th floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.