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“Older, but nice and clean” 4 of 5 stars
Review of Crowne Plaza Mexico City North-Tlalnepantla

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Crowne Plaza Mexico City North-Tlalnepantla
3.5 of 5 Hotel   |   Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico   |  
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Ranked #164 of 293 Hotels in Mexico City
Rapid City, South Dakota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Older, but nice and clean”
4 of 5 stars Reviewed September 13, 2012

Stayed there for 12 nights in August/September of this year. It was very nice. Rooms were clean, beds were comfortable. The lobby has a awesome view of all the floors and a cool pair of elevators! We spent our evenings at the lobby bar. The drinks were affordable, the service a little slow (but we were a group of 40+ people) but very friendly. Same for front desk and concierge. Very easy to be understood in English. The food was great. We had breakfast and dinner at the hotel. I would stay there again!

Room Tip: The rooms on higher floors are quieter. Because of the open lobby the lower rooms get more noise fro...
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  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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48 reviews from our community

Traveler rating
    7
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    11
    7
    3
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Merida, Mexico
Top Contributor
123 reviews 123 reviews
123 hotel reviews
Reviews in 73 cities Reviews in 73 cities
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed September 6, 2012

Stayed 1 night in this hotel this week. Hotel is dated, but clean and in fairly good conditon. I was upgraded to a suite, which had a jacuzzi tub in the bedroom, paneled walls, and two full mirrored walls... made me feel that I was in a motel by the hour rather than a 4 star hotel... however everything was extremely clean, the bed was comfortable, and the (dated) bathroom worked fine. The washbasin is in the room rather than the bathroom, and lacked bright lighting for shaving. Did not try and of the food and beverage offerings from the restaurant.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Edinburg, Texas
Top Contributor
50 reviews 50 reviews
20 hotel reviews
Reviews in 22 cities Reviews in 22 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed December 26, 2011

I stayed here for one night in July 2011 as I was in Mexico City for a short business trip. The hotel is clean, has a nice lounge and serves a good buffet style Mexican breakfast. The service is also very good and personal. I would recommend this hotel. Holiday Inn Priority Club membership is valid at this hotel.

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  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newport Beach, California
1 review
3 of 5 stars Reviewed August 12, 2011

I stayed at this hotel for 3 nights & overall it was okay (better than Motel 6). It's definitely not a Ritz-Carlton but the bathroom & room were clean. I never saw anything crawling on the floor or carpet (thank goodness!). The room felt slightly muggy but we turned on the A/C & it was fine. The water pressure in the shower (no bathtub) wasn't to my liking. But I did like that the shower head was pretty high (I'm 5'8"). Also, the beds are kinda small (my feet dangled off the edge). And they have a piano bar (which is nice) but not when you're trying to sleep. The hotel also supplied clean towels, shampoo & conditioner (small sizes). They also had an ironing board & blow dryer, which happened to stop working on our last day but luckily one of my friend's brought her own. They also have complimentary coffee & one bottled water in the room. What I didn't like was that they didn't have a gift shop inside the hotel. So, whenever we needed to buy bottled water we had to go across the street to buy it from a vendor (looked like a newspaper stand). And whenever we needed anything other than water we had to walk to a nearby convenience store. It was less than half a mile from the hotel & we went during the day so we felt safe. And actually, I felt pretty safe throughout the whole trip. We got ALL our taxis through the hotel. And the hotel staff was AWESOME!! They were VERY attentive. So, overall I would recommend this place if you're in town for business and since it's in an Industrial area there isn't much to do. However, the staff will gladly find you a taxi to take you to the more "happening" spots.

  • Stayed August 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Aurora, Ohio
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 8, 2011

This is a moderately nice hotel in the Tlalnepantla area. As others have mentioned, it's a little dated, although the suite I was in was large and comfortable. It was clean although I did find a couple of long black hairs in the sink and on the bed. The bed is on the firm side, which worked for me. The staff was particularly friendly and went out of their way to welcome us. The buffet breakfast is reasonably priced (MXN 132) and offered a fairly nice selection including a made-to-order station. There are a handful of restaurants within walking distance, but the area doesn't have a lot of options for nightlife or dining. My biggest complaint came at checkout. There was only one employee at the desk, and it literally took him 10 minutes per checkout, all the while answering constant phone calls. Finally the bellman went behind the desk to help him manage the paperwork, which helped but still set us back 25-30 minutes. Note to all hotels: If you don't offer express checkout, staff the front desk to handle the check-out process! Checkout is the final impression guests have of your hotel.

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dallas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2010

This hotel has seen better days. The facilities are fine and functional, but it needs to updated. The music playing in lobby can be heard in the rooms

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kansas City
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 30, 2010

This is an older hotel with a nice staff and that is about it. The nightly reception on the seventh floor left everything to be desired and was only staffed intermittently. The bed in the room was hard as a rock, but clean and spacious. For the price and overall amenities, I would pass on this property.

  • Stayed August 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Mexico City North-Tlalnepantla

Address: Roberto Fulton 2-A | Ave San Lorenzo, Mexico City 54000, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #164 of 293 Hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Mexico City North-Tlalnepantla 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
The Crowne Plaza Mexico City North-Tlalnepantla is strategically located near the industrial and business area North of Mexico City. Wireless internet access is available throughout the hotel. Our Club Floor offers a private lounge where you can enjoy a wonderful continental breakfast and great evening snacks. Additional hotel features include: illuminated tennis court, spa & gym, international cuisine at La Montea speciality restaurant and a spectacular lobby bar featuring live piano music. We offer the most complete meeting, banquet and exhibition facilities for up to 1,200 guests. ... more   less 
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Also Known As:
Crowne Plaza Mexico City North-Tlalnepantla

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