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“Great value for hotel with AC in the Zona Rosa” 4 of 5 stars
Review of Plaza Florencia

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Plaza Florencia
3.0 of 5 Hotel   |   Florencia 61 Col Juarez | Zona Rosa, Mexico City 06600, Mexico   |  
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Ranked #74 of 295 Hotels in Mexico City
Alabama
Level Contributor
84 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Great value for hotel with AC in the Zona Rosa”
4 of 5 stars Reviewed June 1, 2014

Nice hotel, basic amenities and furnishing, kept clean and with excellent air conditioning in the room. This room was one of the best values for one with AC in the area. Conveniently located to the metro, and walking to the many bars and restaurants in the Zona Rosa. Staff were professional, courteous, prompt, and if your Spanish is weak (or completely lacking), there was always someone immediately available that spoke english (and probably other languages as well). Elevators were quick, and staff assistance was available to help with luggage for the asking.
A pleasant stay for a bargain for the area.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, October 22, 2014
Thanks for writing,

We are pleased that our hotel was convenient for you, all our rooms have air conditioning and we understand how important it is for you who come from different places the climate, we appreciate your comments regarding the service of our staff, who strives to help you.

We hope you consider us on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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314 reviews from our community

Traveler rating
    67
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    81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 2, 2014

Very well located in the Zona Rosa. The room was nice and clean. Very quiet and comfortable. There are many good restaurants closed by on Londres street ( the best is Casa del Tonio). The metro station is 5 minutes walk from the Hotel.
The hotel has a good restaurant for the breakfast ( hard to find a restaurant for breakfast in Mexico city). The little gym was very convient and clean.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, June 2, 2014
Thanks for your feedback, we are pleased to know that our strategic location was helpfull to find your needs,you can effectively found plenty of choice of restaurants around, but we recommend you try the dishes from our menu on your next visit.

We appreciate your business and hope to have your choice on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Piedmont North Carolina
Level Contributor
91 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed March 23, 2014

I was honestly hesitant to book this hotel based on some reviews here. I ultimately decided to stay here because of the location and the value. I could not have been happier. I agree with all the positive observations in other recent reviews and would like to add that one can conveniently dine in the hotel or in any number of nearby venues. The area is quite safe in the evening for walking with the usual precautions that anyone would take in a large city. It is very near the Genova pedestrian mall with shops and restaurants. Reviewers who said negative things about the staff at the PF must have some issues of their own; everyone was polite and essentially very helpful. I will be returning to "el DF" next month and definitely plan to stay here.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, June 2, 2014
Thank you very much for your feedback, we are filled with happiness knowing that our services and amenities were what you expected, we will gladly welcome you in your next visit and will endeavor to keep you having us on this concept.

Once again, thanks for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 20, 2014

As part of a tour group visiting Mexico we stayed the first 4 nights at this hotel. A would rate this as a good quality 3* hotel as facilities are reasonably basic. My room was a little bit shabby (no plug for the sink, for example) and one needed to be careful not to catch one's legs on the sharp edges of the bed base. Buffet breakfast was good and the restaurant appeared to have a reasonable menu. Although the location was great for all the many varied restaurants nearby.

Room Tip: I had a room at the back of the hotel and it was very quiet. I wonder if the rooms at the front wou...
See more room tips
  • Stayed February 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, June 2, 2014
Thank you very much for writing, we appreciate your preference and we are pleased that the location of our hotel was convenient for you, we hope to be your choice in your next visit again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Marcos, TX
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 15, 2014

a group of 6 adults stayed there on March 8 and March 13 & 14, it was our second time staying there. The location is great with many reasonably priced food and bars very close. Felt secure around the hotel even walking at night. The hotel staff was very helpful both at the front desk and the bell boys or guys that help with luggage and helped with securing cabs and mini vans for our group of 6 all very professional. This hotel in not a five star hotel but for the price clean rooms, comfortable beds, great service and fantastic location. Will stay there again. Was surprised at the large number of German people staying there. Also the hotel is close to a metro stop at Insurgentes and from there you can really get around Mexico city.

Room Tip: don't stay on the lower floors because there is some street noise from calle Florencia in the ni...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, April 14, 2014
Thanks for contacting us

we are pleased that you enjoyed your stay with us and that the attention received was as expected for you, we worked on improving our personal attention to ensure the satisfaction of our guests.

Once again thanks for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santiago, Chile
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 3, 2014

Only spent one night here, visiting museums before heading to the airport. The hotel is well located with lots of restaurants and bars in the area as well as tourist attractions. The hotel is clean and the staff very friendly. The rooms are very comfortable and the bed and sheets were amazing for a good nights sleep. The only slight downside (and very slight), is I booked a room with a kings sized bed and got a room with two mediums, and was surprised to see that the coffee machine in the room was an extra charge. But these a minor things. For the price of a nights stay at this hotel, I was amazed at the quality you get for your money. Would definitely return when in Mexico City again.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, January 23, 2014
Thanks for choosing us, we are glad that you have passed a pleasant experience with us, we hope you consider us the next time you visit Mexico City and we recommend you make your reservation in advance to avoid any inconvenience to the type of beds and room.

Once again thanks for the comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed September 18, 2013

First off this hotelis very conviently located if you plan to walk or use the metro, otherwise I wouldn't have stayed here. As stated by other reviewers the hotel staff is mostly ambivalent to your needs and it is hit or miss if they are willing to help you. There was a concierge area, but it was never staffed. The one good point was a bellman named Victor who was always helpful and would always help you when asked questions. The rooms were very spartan, but your staying here for convenience, I saw other reviews complaining about the wifi, but I found the signal to be strong and fast, my pet peeve was the fact that they didn't provide water for guest. This is Mexico, and all the travel guides tell you it's best to avoid the water.. I've been all over Mexico on other trips and was always provided water, his hotel as charging 4 times as much as any of the attached stores were. To sum up very convientl location, plain rooms, so this hotel is good if your more interest in exploring the city and less interested in comfort.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPF1, Director de Relaciones con Clientes at Plaza Florencia, responded to this review, November 22, 2013
Thank you for sharing your comments. Really there are very important for us. We considerate each one and them were showed for the personal who controled the cost .About the staff always are in training to give the best service. Victor is our concierge and He does not have any bad comments, he is very servicial. The location is helpful for all the people who are stayin in Zona Rosa. Thank you again and you will be welcome to Mexico City.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza Florencia

Address: Florencia 61 Col Juarez | Zona Rosa, Mexico City 06600, Mexico
Phone Number:
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#39 Family Hotel in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Plaza Florencia 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Plaza Florencia Hotel Mexico City
Plaza Florencia Mexico City

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