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“Wouldn't suggest this to anyone” 2 of 5 stars
Review of Hotel Bristol

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Hotel Bristol
2.0 of 5 Hotel   |   Playa Necaxa 17 Col. Cuauhtemoc, Mexico City 06500, Mexico   |  
Hotel amenities
Ranked #80 of 293 Hotels in Mexico City
Mexico City, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wouldn't suggest this to anyone”
2 of 5 stars Reviewed August 29, 2008

I stayed here for two weeks for business.

The service and food in the restaurant was way below standard for the prices, although I found the room service waiter very polite and attentive.

Every morning a housekeeper barged into my room wanting to know if I had any cleaning, without waiting for me to open the door myself. The person who cleaned my room more often than not took all of my items from where I had left them for my convenience and left them in different places. One day they re-arranged the way I had hung my clothes in the closet! Things that were clearly not rubbish were thrown away.

The walls in the room were paper thin, to the extent that one night I needed to telephone the guest next door and ask them to turn down their television so I could sleep. The beds were tiny, masquerading as doubles, but really only single beds. Also, mattresses about as comfortable as sleeping on the floor and no extra blankets provided.

They advertise wireless internet, but it there is a cost involved, and it is very unreliable which is not what I expect from a business hotel.

  • Stayed August 2008, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    20
    46
    15
    6
    3
See reviews for
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36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
South Florida, Florida
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 11, 2008

Let me start by saying I did NOT stay at this hotel. I was staying 1.5 blocks away at the Casa Gonzales, a budget hotel/pensione in the $60 range. Great cheap little restuarant acorss the plaza called El Mister.

However, my daughter and I did walk by the hotel (a beautiful little outdoor cafe area) and we were very impressed. As a matter of fact, my daughter asked why we weren't staying at the Hotel Bristol, which appeared to be more "together". Although Casa Gonzalez is quaint--nice floral courtyard--the rooms are very inconsistant and some have an incredible amount of black mould on the bathroom ceilings (and I am tolerant of mold in bathrooms, living in Florida and used to the problems of high humidity).

For the same price, during our next stay in Mexico City we will stay at the Hotel Bristol.

Stayed April 2008
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Santiago, Chile
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 9, 2007

The Hotel Bristol is definitely a good option for business executives, families or just anyone with a 50 dollar per night budget. My girlfriend and I stayed at the Bristol two nights on February 2007. The employees treated us very well, room service was fine, although one of the nights, it took them over half an hour to bring the meal up to the room, then the waiter tried to keep one dollar extra of our change claiming a "mistake"... But we reported this to the people at the front desk and they said they would talk to the waiter. I am almost sure that it was an isolated case, though, because other members of my family have stayed there and they never had a problem like that before. Everything else was great. They have a pretty good restaurant with plenty of Mexican dishes, and the service was excellent. It was a pleasant stay, except for that little detail with the room service waiter.

Stayed February 2007
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 31, 2006

Currently the TripAdvisor rating for this hotel is 34. That has to make it the most under-rated lodging in Mexico City. It is ultra clean, great rooms, terriffic food, a location that is very near the Zona Rosa without the hubbub and it is NOT expensive! And the service....it's just what I want in a hotel. The staff is friendly and helpful without that feeling of being hovered over because they think that's what their guests want. They are ready to arrange ANYTHING for you if you ask. And for me the "se habla Ingles" from everyone was very comforting, at the same time they were encouraging my feeble attempts at carrying on in Spanish. We were previous guests at the Casa Gonzalez just down the street which is another Trip Advisor favorite. We liked that place too and have nothing bad to say about it, but the more modern amenities of the Bristol almost made us glad we were kicked out of our previous favorite (well, unable to provide us with a room our final night in Mexico City because they were full, kicked out....almost same thing!!!). Bristol will be our first choice in the future.

  • Liked — location, price
  • Disliked — liked everything
  • Stayed December 2006, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morelia, Mexico
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 15, 2006

This is definitely one of the most under rated hotels in Mexico City. It is very well located, two blocks from American Embassy and one block away from British Embassy. It is two blocks from the Mexican Stock Exchange and just across Reforma Avenue there is the Zona Rosa (chic neighborhood for lunch and gay and semi red light district by nights). Nevertheless the hotel is located at a very quiet and safe street. Rates are cheap and the services are good. The food is also very good. This is my first option every time I travel to Mexico City.

  • Liked — Rates and location
  • Disliked — Nothing
  • Tips/Secrets — Use a safe cab (ask the bellboys for one, it's a little more expensive than a street one but it is worth the price.
  • Stayed October 2006, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed December 27, 2005

Hotel Bristol is a great place to stay in Mexico City, near Zona ROSA, convenient stores close by, close to Reforma. I recommend it.

Stayed October 2004
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bainbridge Island
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 2, 2005

Hotel Bristol is a clean, centrally located, friendly hotel. The rooms were very clean, updated and comfortable. The bathrooms were also of the same standard. I would definitely stay here again. The hotel is located just off of Reforma pretty close to the Zona Rosa. We were able to walk wherever we needed and felt very safe - the hotel sits a block or so from the British and American embassies. The price is also quite reasonable, but not cheap.

  • Stayed July 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Bristol

Address: Playa Necaxa 17 Col. Cuauhtemoc, Mexico City 06500, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Mexico City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #80 of 293 Hotels in Mexico City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hotel Bristol 2*
Number of rooms: 134
Reservation Options:
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Also Known As:
Bristol Hotel Mexico City
Hotel Bristol Mexico City

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