The rooms are fabulous. Very large with a small kitchen, separate bedroom, large living room and we also had a balcony. Internet is excellent, separate routers in every room so no bandwidth problems at peak times. The breakfast (included) is a sit down meal with full service and the food is excellent. Only problems were the time taken to check in (about 30 minutes) and check out (about 20 minutes). At check in they kept answering people before us and were also very confusing about the methods of payment. For some reasons, check out was also into a state of confusion. Very nice restaurants nearby and all around. Metro station 2 blocks away. Perfect location. Zona Rosa is safe to walk around, day and night. Very close to Reforma. Avenue.